Server Assistant with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server Assistant
Oliver And Bonacini
Jump Restaurant, Toronto, ON
08.2023 - Current
Assisted wait staff with timely food delivery and guest requests.
Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
Arranged tables and chairs for special occasions and events.
Established rapport with customers by providing friendly and attentive service.
Assisted customers with carry-out service.
Demonstrated knowledge of menu items, promoting daily specials and upselling appetizers or desserts when appropriate.
BANQUET SERVER AND PORTER
Fairmont Royal York Hotel
05.2023 - Current
Assisted with the set-up and breakdown of banquet rooms
Provided exceptional service to guests at corporate and social events in a professional and friendly manner
Delivered food and beverages from staging areas to guests
Ensured that all orders were accurate before delivering them to the guests.
FOOD AND BEVERAGE ASSOCIATE
Cirque du Soleil
03.2023 - 06.2023
Greeted customers and answered inquiries regarding menu items and specials
Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints
Utilized POS system to receive and process food and beverage orders
Maintained stock levels of cups, lids, straws, and condiments throughout shift.
Education
MASTER OF SCIENCE IN HOTEL AND RESORT MANAGEMENT CANDIDATE -
Lambton College of Applied Arts And Technology
Mississauga, ON
09.2024
BACHELOR OF SCIENCE IN HOSPITALITY AND HOTEL ADMINISTRATION -
Institute of Hotel Management
05.2019
Skills
Event Cleanup
Place Settings
Guest Interaction
Table Setting Arrangements
Food Allergies
Cash Handling
Menu Knowledge
Certification
Smart Serve
Food Handler
WHMIS
Languages
English
Hindi
Timeline
Server Assistant
Oliver And Bonacini
08.2023 - Current
BANQUET SERVER AND PORTER
Fairmont Royal York Hotel
05.2023 - Current
FOOD AND BEVERAGE ASSOCIATE
Cirque du Soleil
03.2023 - 06.2023
MASTER OF SCIENCE IN HOTEL AND RESORT MANAGEMENT CANDIDATE -
Lambton College of Applied Arts And Technology
BACHELOR OF SCIENCE IN HOSPITALITY AND HOTEL ADMINISTRATION -