Gagan Singla
Surrey
Summary
Skilled in CCTV surveillance and team leadership, I excel in high-pressure environments, evidenced by enhancing security protocols and boosting package handling efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Proficient in using independent decision-making skills and sound judgement to positively impact company success.
Strongly interpersonal communication with fluency in English, Hindi and Punjabi.
Overview
4
4
years of professional experience
Work History
Security Officer
Futura Security Services LTD.
10.2022 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Warehouse Associate
Toyota Canada INC.
07.2024 - 12.2024
- Counted supplies in stock room and posted totals to inventory records using RF scanner.
- Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as 60 LBS.
- Exceeded daily productivity goals through efficient task completion and strong time management skills.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Sales Manager
Telus Mobility
01.2024 - 06.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Met with clients, delivering presentation, and educating on product and services featured and offerings.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Warehouse Order Picker
Amazon
11.2021 - 01.2024
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
- Stored and secured packages in designated areas to prevent damage and theft.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
Package Handler
Fed Ex Ground
11.2020 - 10.2021
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.
Education
Certificate, Diploma - Operations Management
British Columbia Institute of Technology
Burnaby, BC09-2022
Skills
- Report writing
- Incident reporting
- Security guard license
- CCTV surveillance
- Team Leadership
- Ms- Excel
- Sales Presentation
- Punctual and reliable
- Teamwork
- Product packaging
- Heavy lifting
- Order picking
Accomplishments
- Successfully completed two-week security training program.
- Supervised team of 7 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Earned highest marks for customer satisfaction, company wide.
Timeline
Warehouse Associate
Toyota Canada INC.
07.2024 - 12.2024
Sales Manager
Telus Mobility
01.2024 - 06.2024
Security Officer
Futura Security Services LTD.
10.2022 - Current
Warehouse Order Picker
Amazon
11.2021 - 01.2024
Package Handler
Fed Ex Ground
11.2020 - 10.2021
Certificate, Diploma - Operations Management
British Columbia Institute of Technology
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