Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

GAGANMEET SINGH

Abbotsford

Summary

Dedicated professional with extensive experience in safe driving, load securing, and exceptional customer service, complemented by a strong background in paperwork management and effective communication. Proven ability to optimize routes and implement solutions that enhance operational efficiency. Committed to leveraging skills in a new role to drive team success and elevate customer satisfaction. Passionate about contributing to a dynamic work environment that prioritizes excellence.

Overview

10
10
years of professional experience

Work History

Office Manager

In And Out Express
06.2022 - Current
  • Worked with companies such as Ikea, sleep country, costco and xpo
  • Offered every customer outstanding service, promoting high satisfaction
  • Communicated with dispatchers to give updated information
  • Documented mileage, deliveries, pickups, customer issue
  • Streamlined office operations by implementing efficient filing systems and digital record management.
  • Coordinated scheduling and logistics for team meetings, enhancing communication across departments.
  • Managed vendor relationships to ensure timely supply deliveries and maintain operational efficiency.
  • Developed and maintained office budgets, optimizing resource allocation for various projects.
  • Enhanced customer service protocols, resulting in improved client satisfaction and loyalty metrics.
  • Oversaw inventory management, reducing excess supplies through effective tracking methods.
  • Implemented process improvements that reduced administrative errors and increased productivity across the office team.

Office Coordinator

Low Cost Autobody
02.2020 - 03.2022
  • Coordinated office activities by ordering supplies, maintaining inventory and scheduling equipment repairs.
  • Provided customer service support via phone calls or emails when needed.
  • Managed flow of paperwork within organization by storing, retrieving and organizing records.
  • Provided administrative support in scheduling appointments, organizing documents, and preparing reports.
  • Handled administrative tasks for team members, helping projects run smoothly.
  • Communicated with clients and supervisors regarding project status and changes in scope of work.

Manager

Anika Enterprise
03.2017 - 01.2020
  • Led cross-functional teams to enhance operational efficiency and drive project completion.
  • Developed training programs to improve staff performance and ensure compliance with industry standards.
  • Streamlined communication processes between departments, promoting collaboration and timely decision-making.
  • Implemented strategic initiatives that increased workflow productivity and reduced operational bottlenecks.

Office Assistant

Woodland Worldwide Ltd
01.2016 - 01.2017
  • Managed scheduling and calendar coordination for multiple executives, ensuring optimal time management.
  • Streamlined office communication processes, enhancing information flow among departments.
  • Developed and maintained filing systems, improving document retrieval efficiency by 30%.
  • Assisted in preparation of reports and presentations, ensuring accuracy and professionalism.

Education

Bachelor of Business Administration -

Madurai Kamaraj University

Higher Secondary Certificate - undefined

Punjab School Education Board
01.2010

Skills

  • Micro Soft Office (Word, Excel, Power Point)
  • Paperwork Management
  • Invoice Experience
  • Vehicle Inspections
  • Strong written and verbal communication in Hindi
  • Safe driving
  • Physical stamina and strength
  • Load securing techniques
  • Teamwork and collaboration

LANGUAGES

English - Fluent
Punjabi - Fluent
Hindi
Full Professional

Timeline

Office Manager

In And Out Express
06.2022 - Current

Office Coordinator

Low Cost Autobody
02.2020 - 03.2022

Manager

Anika Enterprise
03.2017 - 01.2020

Office Assistant

Woodland Worldwide Ltd
01.2016 - 01.2017

Higher Secondary Certificate - undefined

Punjab School Education Board

Bachelor of Business Administration -

Madurai Kamaraj University
GAGANMEET SINGH