GAGANMEET SINGH
Abbotsford
Summary
Dedicated professional with extensive experience in safe driving, load securing, and exceptional customer service, complemented by a strong background in paperwork management and effective communication. Proven ability to optimize routes and implement solutions that enhance operational efficiency. Committed to leveraging skills in a new role to drive team success and elevate customer satisfaction. Passionate about contributing to a dynamic work environment that prioritizes excellence.
Overview
10
10
years of professional experience
Work History
Office Manager
In And Out Express
06.2022 - Current
- Worked with companies such as Ikea, sleep country, costco and xpo
- Offered every customer outstanding service, promoting high satisfaction
- Communicated with dispatchers to give updated information
- Documented mileage, deliveries, pickups, customer issue
- Streamlined office operations by implementing efficient filing systems and digital record management.
- Coordinated scheduling and logistics for team meetings, enhancing communication across departments.
- Managed vendor relationships to ensure timely supply deliveries and maintain operational efficiency.
- Developed and maintained office budgets, optimizing resource allocation for various projects.
- Enhanced customer service protocols, resulting in improved client satisfaction and loyalty metrics.
- Oversaw inventory management, reducing excess supplies through effective tracking methods.
- Implemented process improvements that reduced administrative errors and increased productivity across the office team.
Office Coordinator
Low Cost Autobody
02.2020 - 03.2022
- Coordinated office activities by ordering supplies, maintaining inventory and scheduling equipment repairs.
- Provided customer service support via phone calls or emails when needed.
- Managed flow of paperwork within organization by storing, retrieving and organizing records.
- Provided administrative support in scheduling appointments, organizing documents, and preparing reports.
- Handled administrative tasks for team members, helping projects run smoothly.
- Communicated with clients and supervisors regarding project status and changes in scope of work.
Manager
Anika Enterprise
03.2017 - 01.2020
- Led cross-functional teams to enhance operational efficiency and drive project completion.
- Developed training programs to improve staff performance and ensure compliance with industry standards.
- Streamlined communication processes between departments, promoting collaboration and timely decision-making.
- Implemented strategic initiatives that increased workflow productivity and reduced operational bottlenecks.
Office Assistant
Woodland Worldwide Ltd
01.2016 - 01.2017
- Managed scheduling and calendar coordination for multiple executives, ensuring optimal time management.
- Streamlined office communication processes, enhancing information flow among departments.
- Developed and maintained filing systems, improving document retrieval efficiency by 30%.
- Assisted in preparation of reports and presentations, ensuring accuracy and professionalism.
Education
Bachelor of Business Administration -
Madurai Kamaraj University
Higher Secondary Certificate - undefined
Punjab School Education Board
01.2010
Skills
- Micro Soft Office (Word, Excel, Power Point)
- Paperwork Management
- Invoice Experience
- Vehicle Inspections
- Strong written and verbal communication in Hindi
- Safe driving
- Physical stamina and strength
- Load securing techniques
- Teamwork and collaboration
LANGUAGES
English - Fluent
Punjabi - Fluent
Hindi
Full Professional
Timeline
Office Manager
In And Out Express
06.2022 - Current
Office Coordinator
Low Cost Autobody
02.2020 - 03.2022
Manager
Anika Enterprise
03.2017 - 01.2020
Office Assistant
Woodland Worldwide Ltd
01.2016 - 01.2017
Higher Secondary Certificate - undefined
Punjab School Education Board
Bachelor of Business Administration -
Madurai Kamaraj University