Gagan Marok
Brampton,ON
Summary
Dynamic professional with a proven track record in motivating teams and fostering positive dynamics to achieve ambitious goals. Core competencies include team leadership, process optimization, and employee engagement.
Overview
17
17
years of professional experience
Work History
Employer Engagement - Administrative Assistant
Achēv
Brampton, Ontario
01.2025 - Current
- Assist in matching individuals, particularly those facing barriers to employment, with suitable job opportunities based on their skills and interests.
- Organize and participate in job fairs to promote employment opportunities.
- Conduct employer information sessions every month, outlining application processes and procedures.
Office Administrator
TSC Law Professional Corporation
Mississauga, ON, Contract
12.2023 - 01.2025
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Handled mail distribution, including sorting and forwarding incoming mail, and preparing outgoing mail.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents, and rearranging schedules.
- Managed the client's bank drafts and checks, and assisted with the bank and client reports.
Sourcing Manager
Silver Birch Growth
Toronto, ON, Contract
09.2022 - 03.2023
- Identified and attracted entry-level to C-suite level candidates for B2B sales, growth, and marketing positions.
- Assisted with contract edits and file management for fulfilled candidates at Wellness Impact Partners.
- Engaged in research and communication with prospective partners via email and phone to support business development.
- Regularly updated CRM records and delivered status reports during team meetings.
Branch Manager
Cash 4 You Corp.
Brampton, ON, Permanent
10.2020 - 03.2021
- Supported the District Leader in the smooth and efficient functioning of overall store operations, and built a talent pipeline through effective recruitment, and secured company inventory containing cash and negotiable instruments.
- Addressed customer feedback promptly, handled in-store issues, and involved District Manager when necessary.
- Held regular one-on-one meetings with CSRs to track performance and support the achievement of individual development plans.
- Completed audits, branch administration, and accounting procedures accurately.
Recruitment Specialist/Account Manager
Randstad Canada
Mississauga, ON, Contract
02.2019 - 10.2019
- Conducted full-cycle recruitment from posting jobs, to screening resumes, and holding telephonic and in-person interviews.
- Consistently built and maintained a pipeline of candidates for various open and future roles, while maintaining a balance between quality and quantity.
- Achieved daily KPIs in terms of interview volume, job fill rate, and required compliance.
- Assumed account manager duties on-site at the client’s major distribution centers on a weekly basis. Main duties involved onboarding new employees, sending daily total headcount reports, following up with daily absences, taking care of employees' inquiries and concerns, and assisting in weekly payroll.
Office Manager
Alpha Workforce (now known as National Staffing)
Mississauga, ON, Permament
08.2014 - 01.2019
- Managed job postings on various platforms, and participated in candidate sourcing, screening, interviewing, and onboarding.
- Prepared weekly payrolls and supervised other bookkeeping duties by working alongside the president and CEO.
- Planned weekly business development tasks and delivered employee training sessions to improve effectiveness, address areas of weakness, and exceed daily KPIs.
- Monitored up-to-date office operations and systems in terms of WHMIS, GMP, Health and Safety at Work, OHS, Workplace Violence and Harassment, and Alcohol and Drug policy.
Senior Sales Associate
PWD at COSTCO
Brampton, ON, Part-time/Full-time/Permanent
11.2007 - 03.2015
- Acquired expertise in B2C Sales and retail operations at Costco's store.
- Calculated sales quota for product of the week.
- Enhanced team dynamics by aiding in managing duties, onboarding processes, and empowerment strategies.
Field Sales Representative
Public Outreach
Toronto, ON, Temporary Contract
09.2013 - 11.2013
- Worked as an active fundraiser for PLAN's global initiative, 'Because I Am a Girl,' to end gender inequality and promote girls' fundamental rights. Tasks involved active listening, responsive dialogue, and successful deal-closing.
Long Term Care Assistant
India Rainbow Community Services of Peel
Brampton, ON, Summer Job
06.2011 - 09.2011
- Assisted program coordinator by organizing, editing, and scheduling daily recreational activities for adults with disabilities.
Office Administrator
Gaspard & Sons Ltd.
Mississauga, ON, Permanent/On-Call
06.2010 - 09.2011
- Handled reception tasks with a focus on effective communication, updated warehouse inventory, and provided utmost customer service.
Education
DCS / DEC - Nursing
Centennial College
01.2013
Certificate - Pre Health Sciences
Seneca College
04.2010
Secondary School -
Turner Fenton Secondary School
06.2009
Skills
- Training and development
- Staff supervision
- Banking operations & cash handling
- Relationship building and management
- Applicant tracking management
- Payroll processing
- Onboarding process management
- Calendar management
Volunteer Experience
- Provided interpretation and administrative services while working along Settlement Counsellor at Indian Rainbow Community Services of Peel
Languages
English
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Full Professional
Timeline
Employer Engagement - Administrative Assistant
Achēv
01.2025 - Current
Office Administrator
TSC Law Professional Corporation
12.2023 - 01.2025
Sourcing Manager
Silver Birch Growth
09.2022 - 03.2023
Branch Manager
Cash 4 You Corp.
10.2020 - 03.2021
Recruitment Specialist/Account Manager
Randstad Canada
02.2019 - 10.2019
Office Manager
Alpha Workforce (now known as National Staffing)
08.2014 - 01.2019
Field Sales Representative
Public Outreach
09.2013 - 11.2013
Long Term Care Assistant
India Rainbow Community Services of Peel
06.2011 - 09.2011
Office Administrator
Gaspard & Sons Ltd.
06.2010 - 09.2011
Senior Sales Associate
PWD at COSTCO
11.2007 - 03.2015
DCS / DEC - Nursing
Centennial College
Certificate - Pre Health Sciences
Seneca College
Secondary School -
Turner Fenton Secondary School
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