Gagan Gill
Calgary,AB
Summary
To obtain a position as a Dental Hygienist utilizing the knowledge of dental health and hygiene techniques to help patients maintain healthy smiles. Seeking a challenging and rewarding position as a Dental Hygienist with an established practice.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Red FM
11.2020 - 08.2021
- Answered multi-line phone systems and transferred callers to the appropriate departments or staff members.
- Welcomed customers with friendly greetings, answered general questions, gathered the nature of the visit, and directed them to specific offices.
- Entered and updated sensitive customer information during check-ins and room changes.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Customer Service Representative
Retail Store
01.2018 - 09.2020
- Responded to customer requests for products, services, and company information.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained up-to-date knowledge of product and service changes.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Education
Diploma Program With High Honours - Dental Hygiene
Vancouver College of Dental Hygiene
New Westminster, BC02.2023
Post-Baccaleurate Diploma - Health And Human Services Management
Bow Valley College
Calgary, AB02.2019
Bachelor of Dental Surgery - Dentistry
Guru Nanak Dev Dental College & Research Institute
Punjab, India 09.2017
Skills
- Verbal and Written Communication
- Universal Precautions
- Radiographs: Bitewings, Periapical, Panoramic
- Compassionate and Caring
- Local Anesthesia
- Oral Prophylaxis
- CPR (certified)
- Scaling and root planing
- Fluoride treatments
- Polishing
Additional Information
References available on request.
Timeline
Front Desk Receptionist
Red FM
11.2020 - 08.2021
Customer Service Representative
Retail Store
01.2018 - 09.2020
Diploma Program With High Honours - Dental Hygiene
Vancouver College of Dental Hygiene
Post-Baccaleurate Diploma - Health And Human Services Management
Bow Valley College
Bachelor of Dental Surgery - Dentistry
Guru Nanak Dev Dental College & Research Institute
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