GAGAN DHILLON
Vancouver,BC
Summary
Reorganized something to make it better
Identified a problem and solved it
Come up with a new idea that improved things
Been complimented by co-workers and most of my brand representatives
Overview
12
12
years of professional experience
Work History
Beauty Manager
Shoppers Drug Mart
05.2018 - Current
- Managing a beautiful boutique with all the luxury brands
- Work closely with my team and clients to produce positive results
- Consistently developing a strong team to be focus solely on the client's needs to drive sales success and exceed exceptional customer service
- Accountable for all staff development, budgeting and supply ordering
- Maintaining open lines of communication with all the account executives and all the vendors
- Analyze sales performance and strategies to maximize opportunity and improve overall performance of the store
Cosmetics Manager
Shoppers Drug Mart
05.2015 - 05.2018
- Coaching the team to provide valuable and knowledgeable customer service
- Planning successful events to give extra special services to our clients and bringing sales to our store
- Maintain merchandise standards in order to aid fascinating shopping experience
- Scheduling, hiring, training, payroll and making sure everything is being done in the store
- Building key relationships with brand representatives in order to maintain focus on sales
Makeup Artist
Mink Makeup and Hair
02.2014 - 05.2017
- Makeup Artist for Weddings and Special Events
- Meet needs of clients specific to the style, theme and occasion
Demo Artist
Estee Lauder
03.2015 - 05.2015
- Representing the brand and introducing new product to the clients
- Assist customers by providing knowledgeable consultation and demonstrated application
- Seek clients and provide information to interest them in buying Estee Lauder
- Maintain merchandise standards in order to aid fascinating shopping experience
Color Consultant
Sephora
09.2013 - 12.2014
- Makeup Artist and Sales Associates
- History of repeat clients
- Helped clients find the right product for their needs in a timely manner
- Team player; regularly moved around store to help the team where it was needed
Education
Freelance Makeup Program -
Blanche Macdonald
Vancouver, BC04.2014
Skills
- Strong Leadership and Communication Skills
- Proficient skills in hiring
- Scheduling
- Training
- Payroll
- History of excellence in retail
- Strong analytical and problem solving skills
- Ability to multi-task and handle multiple projects at once
- Strong creative intuition and visual sense
Languages
English
Native or Bilingual
Timeline
Beauty Manager
Shoppers Drug Mart
05.2018 - Current
Cosmetics Manager
Shoppers Drug Mart
05.2015 - 05.2018
Demo Artist
Estee Lauder
03.2015 - 05.2015
Makeup Artist
Mink Makeup and Hair
02.2014 - 05.2017
Color Consultant
Sephora
09.2013 - 12.2014
Freelance Makeup Program -
Blanche Macdonald