GAGAGAGANDEEP KAUR
ESTHETICIAN
EDMONTON
Summary
Licensed Esthetician certified in permanent cosmetic procedures. Experience includes skin care facials, waxing, peels, acne treatments and microdermabrasion.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
Supervisor
Shoppers Drug Mart
10.2023 - 12.2023
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Customer Service Representative
SecureTek
03.2023 - 07.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Responded to customer requests for products, services, and company information
Assistant Manager
Tim Hortons
10.2022 - 06.2023
- Supervised day-to-day operations to meet performance, quality and service expectations
Dispatcher
North Pole Trucking
02.2022 - 09.2022
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals
Supervisor
Tim Hortons
05.2021 - 08.2022
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths
Customer Service Representative
Weed Man Lawn Care
04.2021 - 08.2021
- Responded to customer requests for products, services, and company information
- Developed feedback system for customers to share their service experience, leading to actionable improvements
- Boosted team morale by consistently recognizing colleagues' contributions and achievements
Manager
Sephora Warehouse
08.2018 - 01.2020
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets
- Launched quality assurance practices for each phase of development
Education
CSTN-Computer System Technician - Computer Networking And Telecommunications
CANADORE COLLEGE
Scarborough Ontario 01.2020 - 05.2022
ESTHETICS - Master Aesthetician
MC COLLEGE
Edmonton, AB 02.2024 - 05.2024
Skills
Advanced Facial Techniques
Microdermabrasion
Chemical Peels
Waxing and Hair Removal
Dermaplaning
LED Light Therapy
Body Treatments
Acne Treatment
Anti-Aging Treatments
Skin Analysis
Product Knowledge
Client Consultation
Customer Service
Communication
Professionalism
Patience
Certification
CHEMICAL PEELS
Testimonials
- Sarah L., Thanks to [gaga], my skin has never looked better. Her knowledge and care are unparalleled!
- Emily R., Professional, friendly, and highly skilled - [gaga] is my go-to esthetician!
Professional Development
- Attended numerous industry conferences and workshops to stay current with the latest trends and techniques in skincare.
- Completed continuing education in advanced facial techniques, anti-aging treatments, and skincare product knowledge.
- Regularly participate in webinars and online courses to enhance my skills and knowledge.
- Canadian Blood Services{Attended seminar
Studentpractitioner
MC COLLEGE, EDMONTON, AB, 2024-02, -August 2024, Performed a variety of facial treatments, including deep cleansing, hydration, and anti-aging facials, under the supervision of licensed instructors.,
Gained hands-on experience in chemical peels, microdermabrasion, and LED light therapy.,
Conducted thorough skin analyses and provided personalized skincare recommendations to clients.,
Assisted in maintaining a clean and sanitary spa environment, adhering to health and safety regulations.,
Educated clients on proper skincare routines and product usage, enhancing their overall skin health and appearance.,
Participated in special events and promotions to attract new clients and build a loyal customer base.,
Performed all kind of services on real clients like full-body waxing&sugaring, facials, eyebrow tinting&laminations, mani&pedi, advanced skin treatments etc.
Volunteer Experience
- BOARDWALK SENIORS, MAY 15TH, 2024, 10531 90TH STREET
- NURSES CONNECT, MAY 11TH, 2024, ST.ALBERT&DISTRICT COMMUNITY LEAGUE
- CATHOLIC SOCIAL SERVICES, MAY 8TH, 2024, 141405 163 STREET
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
ESTHETICS - Master Aesthetician
MC COLLEGE
02.2024 - 05.2024
Supervisor
Shoppers Drug Mart
10.2023 - 12.2023
Customer Service Representative
SecureTek
03.2023 - 07.2023
Assistant Manager
Tim Hortons
10.2022 - 06.2023
Dispatcher
North Pole Trucking
02.2022 - 09.2022
Supervisor
Tim Hortons
05.2021 - 08.2022
Customer Service Representative
Weed Man Lawn Care
04.2021 - 08.2021
CSTN-Computer System Technician - Computer Networking And Telecommunications
CANADORE COLLEGE
01.2020 - 05.2022
Manager
Sephora Warehouse
08.2018 - 01.2020
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