Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Moe Gurgi

Ancaster,Canada

Summary

General Manager with 15+ Years of automotive retail leadership and management experience. Results driven automotive leader with proven sales & service experience coupled with multiple brand manufacture experience in import and domestic franchise brands leading over 40+ staff with a tenacious appetite for sales growth and meticulous attention to detail. Business-minded professional tackling any job task with gusto and precision. Determined Front/Back Office and Fixed Operations Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Customer-oriented General Manager focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Professional Automotive Consultant

AlphaSights
01.2020 - Current
  • Remote automotive consultant advising dealer groups and vendors on automotive related research and projects
  • Provided technical advice to clients regarding automotive components and systems.
  • Created detailed reports on market analysis of current automotive industry trends.

General Manager

Pembroke Honda
Ottawa, ON
03.2021 - 08.2023
  • General Manager of Pembroke overseeing entire store Service/Sales/Parts responsible for 20+ staff members, Over 600+ Unit sales a year
  • Set New Record Highs in Gross Profit of Fixed Ops and Sales Department and significant improvements in dealer KPI, including in CSI/CXI
  • A leader with vision and process to achieve KPI's and increase market share and passion to win national awards
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Oversaw product development initiatives from concept through completion stages.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Forecasted customer demand to set prices or credit terms for goods or services.

General Manager

Bank Street Toyota
Ottawa, ON
11.2019 - 03.2021
  • General Manager of Bank Street Toyota - High Volume Dealer in Metro Ottawa overseeing entire store Sales & Service responsible for 40 staff members 1600 Unit sales a year A leader with vision and process to achieve KPI's and increase market share.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Directed safety operations and maintained clean work environment to adhere to MTO and OMVIC requirements.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Forecasted customer demand to set prices or credit terms for goods or services.

General Manager

Pulse Automotive Group Inc.
Hamilton, ON
03.2017 - 11.2019
  • Hired to start a new pre-owned car dealer for domestic & international export in Hamilton Area singlehandedly overseeing all operations of store from inventory procurement, reconditioning, marketing, maintaining registration, selling of vehicles, administration of documentation, funding and much more
  • Exported vehicles to multiple countries and created new business contacts and clients
  • Facilitated Wholesale, Retail and Export sales to domestic and international clients with surplus profit
  • Positively upheld all rules and regulations of OMVIC with full compliance with No Complaints
  • Registered dealer with Prime and Sub-Prime lenders and used DealerTrack to arrange client financing
  • Increased growth profit month after month of pre-owned vehicle sales through strategic marketing
  • Ensured dealership data is up to date including stock inventory, price fixing, shipping/delivery, etc
  • Handled all Financial Automotive Floorplanning Accounts with AFC & NextGear.

Pre-Owned Sales Manager

Unique Chrysler | Car Nation Canada
Burlington, ON
05.2015 - 03.2017
  • Pre-Owned Sales Manager overseeing all operations of Pre-Owned Store reporting directly to the GM
  • Manager over 10+ Sales Staff
  • Increased overall sales growth through the roof by more than 150% in the first 3 months! A company record
  • Hired and trained the best team I have ever had the pleasure to work with maintained high morale! Increased growth profit of pre-owned vehicle sales through competitive pricing and proper trade appraisals
  • Conducting weekly meetings with the entire store staff ensuring consultants reach set define sales targets
  • Dealership operates Reynolds & Reynolds for DMS, DealerTrack for finance portal, and Excel for sale journals
  • Ensured dealership data is up to date including stock inventory, price fixing, shipping/delivery, etc
  • Affirmative attitude towards attention to detail ensuring all facets of the dealership data is up to date.

Finance Manager

Hamilton Volvo
Hamilton, ON
11.2013 - 04.2015
  • 1 Certified Pre-Owned Dealer in Ontario and 3rd in Canada
  • Dealership operates ADP and eDrive for DMS, RouteOne for finance portal, and Excel for sale reports
  • Ensured dealership data is up to date including stock inventory, price fixing, RDR, shipping/delivery, etc
  • Researched and appraised trade-ins, and relisted for sale or wholesale auction
  • Top performing F&I manager in dealership's past history increased sales by 300%+ hired to replace existing F&I
  • Meticulous attention to detail ensuring the swift facilitation of bank funding to dealer with no holds
  • Principal Finance Manager overseeing the entire department of financial services at Volvo of Hamilton
  • Experience dealing with partnered lenders including Scotiabank, TD, BMO, RBC, and more
  • Dealership operates ADP and eDrive for DMS, RouteOne for finance portal, and Excel for sale reports
  • Successfully completed Volvo Master of Finance training courses, and attended BMO conference.

Sales Manager | Finance Manager

Al-Futtaim Group
Abu Dhabi
07.2008 - 09.2013
Abu

Education

Business Administration College Diploma -

McMaster University

Secondary School Diploma -

Barton Secondary School

TESL/TESOL/TOEFL Teaching Certificate -

Oxford Seminars

Skills

  • Sales
  • Negotiation
  • Sales Management
  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel
  • Inventory Management
  • Troubleshooting
  • Leadership
  • Payroll
  • Sales Training
  • Coaching
  • Financial Management
  • Management
  • Inventory
  • Operations
  • Scheduling
  • Word
  • Training
  • Retail sales
  • Team Building
  • Profit & Loss
  • Recruiting
  • Inventory Control
  • Retail Sales
  • Labor Cost Analysis
  • Financial Services
  • Sales Support
  • Purchasing
  • Pricing
  • Procurement
  • Logistics
  • Accounts Receivable
  • Account Management
  • CRM Software
  • Business Development
  • Forecasting
  • Process Improvement
  • Marketing
  • Financial Report Writing
  • Business Analysis
  • Quality Assurance
  • Operations Management
  • Strategic Planning
  • Preventive Maintenance
  • Resource Allocation
  • Administrative Management

Additional Information

  • AREAS OF EXPERTISE
  • Operations Management
  • Team Leadership
  • Purchasing
  • Logistics
  • Inventory Management
  • Quality Assurance
  • Client Customer Support
  • Pricing
  • Cost Control
  • Scheduling
  • Communications
  • Meeting Facilitation
  • Sales Support
  • Relationship Building
  • Strategic Planning

Certification

  • OMVIC
  • TESOL - Teacher of English As a Second Language

Timeline

General Manager

Pembroke Honda
03.2021 - 08.2023

Professional Automotive Consultant

AlphaSights
01.2020 - Current

General Manager

Bank Street Toyota
11.2019 - 03.2021

General Manager

Pulse Automotive Group Inc.
03.2017 - 11.2019

Pre-Owned Sales Manager

Unique Chrysler | Car Nation Canada
05.2015 - 03.2017

Finance Manager

Hamilton Volvo
11.2013 - 04.2015

Sales Manager | Finance Manager

Al-Futtaim Group
07.2008 - 09.2013

Business Administration College Diploma -

McMaster University

Secondary School Diploma -

Barton Secondary School

TESL/TESOL/TOEFL Teaching Certificate -

Oxford Seminars

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Moe Gurgi