Gaeun Choi
Toronto,ON
Summary
Dedicated and customer-focused in Hospitality and Tourism. Using my enthusiasm for customer service, strong attention to detail, and outstanding communication skills to increase customer happiness and guarantee their satisfaction and comfort in their experience and time. Responsible and detail oriented, with focus on the modern tourism and engagement methods that will benefit tourist and tourism industry as a whole, while being positive part of tourism experiences towards sustainable future.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Wedding Assistant
Hwang-Jae Wedding Hall
Yeoju, Gyeonggi Do
05.2024 - 08.2024
- Monitored decor elements such as linens, flowers, chairs, tables. to ensure they met standards set by clients.
- Maintained inventory lists of rental items such as chairs, tables, linens and decorations used in weddings.
- Assisted staff with crowd control measures when needed during busy times.
Restaurant Server
Mayday
Yeoju, Gyeonggi Do
04.2022 - 10.2022
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Explained menu items, describing ingredients and cooking methods upon request.
Education
Hospitality And Tourism Management
George Brown College
Toronto, ON04-2025
Media Communication
Zhejiang University
Hangzhou, ChinaSkills
- Dining area maintenance
- Point of Sale (POS) system operations
- Order Taking
- Actively socialized
- Demonstrated Empathic Leadership to increase members' satisfaction and improved conflict resolution ability of dealing with crisis
Certification
- HSK level 5 certificate
- Smart Serve
Languages
Korean
Native/ Bilingual
English
Professional
Chinese (Mandarin)
Elementary
Timeline
Wedding Assistant
Hwang-Jae Wedding Hall
05.2024 - 08.2024
Restaurant Server
Mayday
04.2022 - 10.2022
- HSK level 5 certificate
- Smart Serve
Hospitality And Tourism Management
George Brown College
Media Communication
Zhejiang University
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