Gaelle Mabiala - French Bilingual - CBC
Toronto,ON
Summary
Bilingual DevOps Engineer with background designing, testing and implementing infrastructure and applications. Talented performer using source control tools to identify and fix bugs in code. Consistent team player with exemplary multitasking skills.
Critical thinking DevOps Engineer with extensive understanding of high availability architecture and concepts. Purpose-driven professional with capacity to be strong team player plus work effectively independently.
Customer-focused professional with superior communication skills and expertise in various technical platforms. Understands and meets both client and employer needs. Excels as hands-on developer and oversees work of software teams.
Overview
14
14
years of professional experience
Work History
DevOps Engineer
Lion Technologies Solutions
Toronto, ON
01.2022 - Current
- Setting up new build environment for various products in Linux environment
- Implemented best practices to protect data and assets.
- Collaborated closely with product development teams and other stakeholders.
- Worked within Cloud for integration processes
- Performed DevOps for Linux, Mac and Windows platforms
- Involved in Branching, Tagging of code delivery at required releases
- Recommendation of SCM/Build/Release Process
- Creating WAR files by using Maven
- Involved in Deployment of application using Tomcat
- Automated build process used for Web Based applications using one or more tools/Automation framework like Jenkins
- Involved in scheduling automated build called Nightly Builds
- Interacting with developers to sort out issues related to Build Automation
- Creating Jenkins Jobs
- Involved in Jenkins and Tomcat, Administrator
- Project involved usage of maintaining repository and version controlling
- Continuous improvement of SCM Process
- Inputs to planning and estimation for configuration and release management activities
- This involves exploring new tools and plan for release & configuration management
- Co-work with globally distributed Development team to fix build related issues
- Automated nightly builds for all environments and reporting mechanisms.
- Coordinated paperwork and inspections required for each type of building to keep workflows running smoothly and to avoid backlog.
- Monitored automated build and continuous software integration process to drive build/release failure resolution.
Corporate Taxpayer Officer
Government of Canada - Canada Revenue Agency
Toronto, ON
01.2020 - Current
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Prepared variety of different written communications, reports and documents.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Increased customer satisfaction by resolving issues.
- Identified issues, analyzed information and provided solutions to problems.
- Worked with customers to understand needs and provide excellent service.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Corporate Sales Team Lead
BELL CANADA
Montreal, QC
12.2018 - 01.2020
- Analyzed campaign performance by utilizing measurement and tracking methodologies to determine customer return on investment.
- Expanded sales revenues by identifying opportunities and executing customized marketing plans.
- Monitored sales team performance and provided constructive feedback.
- Led sales team to exceed quarterly sales goals.
- Reported sales data to upper management for review.
- Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.
- Supported sales account managers by providing accurate and detailed reports.
- Trained, coached and mentored new sales associates for maximum performance.
- Provided exceptional customer service to foster client loyalty and satisfaction.
Business Area Manager
AECI - Chemicals
Montreal, QC
01.2010 - 12.2018
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Scheduled meetings with supervisors to identify business obstacles, establish financial goals and tailor products to individual markets.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Visited customer sites to deliver sales presentations and demonstrate products or services.
- Kept operations in compliance with federal and state laws, industry regulations and corporate requirements.
- Integrated innovative ideas to accomplish corporate and individual objectives.
- Improved productivity while reducing staffing and operational costs by 75%.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Built relationships with customers and community to establish long-term business growth.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Managed accounts to retain existing relationships and grow share of business.
- Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
Technical Specialist
Standard Charted Bank Cameroon
01.2008 - 08.2008
- Working as Software implementation for SINFA/Batitour Morocco –
- Reviewed technical documents and collaborated on customized design to achieve process improvement and compliance.
- Trained users on desktops, laptops and mobile devices.
- Presented business leaders with ROI estimations to drive project planning.
- Maintained system quality control, surveying users, collecting metrics data and handling IT audits to support updates and maintenance.
- Completed troubleshooting and diagnostics on company resources.
Education
Bachelor of Science - Information Systems and Management, Accounting
Université Rennes France | Institut Du Génie Appliqué Morocco
07.2007
Skills
- Technical Skills:
- Operating Systems Windows (XP / 7), Red Hat Linux (50), Ubuntu
- Scripting Languages Shell Scripting
- Version Control Tool Github
- Build software Maven
- Continuous integration tool Jenkins
- Web/App server Apache Tomcat, nginx
- Tools Visual Studio, Chocolatey, Gitbash
- Containers Dockers
- IaC Terraform
- Configuration Tool Ansible
Additional Information
- Experience Daily managed and secured high level of sensitive data (government related) applying strictly the least privileges policies to users. Hands on Frequently creating branches, tags and providing Git user access to all developers in the organization. Creating and establishing build automation scripts using Maven to perform builds efficiently and deployment of the application using Tomcat, Hands on experience on Source Code Management, Installing Package, Change Management and Software Builds & Release Management & setting up branching strategies, merging and taking regular backups. Hands on experience on Jenkins, for continuous integration and build system. Working with Development Teams and Testing Teams to establish a build schedule, execute the builds and troubleshoot build failures, if any. Coordinate with the Development/Test Teams to receive the correct version of re-usable and dependent. Have good knowledge in Linux, Shell Scripting, Experience in Subversion version control Administration. Through knowledge on project life cycle (SDLC). Monitor Nightly builds daily and update the respective dev team if there are any issues. Key strength is of quickly grasping new concepts and technologies and adaptable to new environment. Open to learn new technologies and tools.
Reading, Travels, cultures
Since very young age, my father used to send us in missions outside our boxes This is how I felt in love with new people, and cultures
and now with my family every single free time in the calendar its a gateway in a new country adventure
This has been helping me a lot with team building as I easily get acquinted with people from all over the world.
Timeline
DevOps Engineer
Lion Technologies Solutions
01.2022 - Current
Corporate Taxpayer Officer
Government of Canada - Canada Revenue Agency
01.2020 - Current
Corporate Sales Team Lead
BELL CANADA
12.2018 - 01.2020
Business Area Manager
AECI - Chemicals
01.2010 - 12.2018
Technical Specialist
Standard Charted Bank Cameroon
01.2008 - 08.2008
Bachelor of Science - Information Systems and Management, Accounting
Université Rennes France | Institut Du Génie Appliqué Morocco
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