Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Gaelle El Chalouhi

Montreal,QC

Summary

I’m someone who brings a warm and bubbly energy wherever I go. I love connecting with people and being a supportive presence in both personal and professional settings. I’m a great listener, and I’m also not afraid to speak up when something needs to be addressed, always in a respectful, mature, and solution-focused way. Ambitious by nature, I’m always looking to grow, learn, and make a positive impact in everything I do.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Summer Camp Counselor

Private Club
06.2019 - 08.2019
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Organized and guided group activities by leading, coaching, and participating with campers.

Barista

Crêpe Way
05.2022 - 06.2022
  • Prepared and served a variety of coffee drinks, teas, and specialty beverages with speed and accuracy.
  • Made fresh crepes and waffles to order, ensuring high quality, presentation, and adherence to food safety standards.
  • Delivered warm, personalized customer service while building strong relationships with regular patrons and maintaining a welcoming café atmosphere.
  • Operated and maintained POS systems for order processing, payments, and inventory tracking.
  • Ensured a clean and organized workspace, complying with hygiene and health regulations at all times.
  • Collaborated with team members to manage busy periods efficiently.

Sales Associate

Pandora Jewelry
07.2023 - Current
  • Delivered exceptional, personalized service to customers, building strong client relationships and ensuring a positive in-store experience.
  • Maintained excellent rapport with both customers and team members, contributing to a collaborative and high-performing work environment.
  • Achieved the highest KPI sales performance in the store for 2024, showcasing strong upselling techniques and consistent goal attainment.
  • Recognized with an "Outstanding" performance rating for exceeding targets in sales, service, and teamwork.
  • Proficient in using Point of Sale (POS) systems for efficient transaction processing, returns, and inventory checks.
  • Assisted with store operations including visual merchandising, inventory management, and execution of promotional campaigns in line with brand standards.

Education

High School Diploma -

College Melkart
Beirut, Lebanon
06-2021

Bachelor of Arts - Psychology

Concordia University
Montreal, QC
06-2026

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Great Listener
  • Multi-tasking
  • Reliable and punctual
  • Relationship building
  • Ambitious
  • Good with Technology
  • Customer service

Languages

French
Native or Bilingual
English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Elementary

Certification

CEMÉA Training - [04/2019]

"Centres d'Entrainement aux Méthodes d'Éducation Active": Completed training in active education methods focused on group facilitation, creativity, and inclusive leadership. Gained experience in organizing and leading activities, promoting teamwork, and managing group dynamics in a respectful and engaging way.

Timeline

Sales Associate

Pandora Jewelry
07.2023 - Current

Barista

Crêpe Way
05.2022 - 06.2022

Summer Camp Counselor

Private Club
06.2019 - 08.2019

High School Diploma -

College Melkart

Bachelor of Arts - Psychology

Concordia University

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Gaelle El Chalouhi