Gael Nogueira
Manteca
Summary
Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Shift Manager
McDonald’s
07.2023 - Current
Cashier Team Lead
Popeyes Chicken
09.2022 - 07.2023
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Answered customer questions and provided store information.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed payments promptly for customers to exceed productivity standards.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Education
High School Diploma -
Sierra High School
Manteca, CA05.2023
Skills
- Loss Prevention
- Customer Service
- Online Order Picking
- Adaptability and Dependability
- Punctual and Reliable
- Flexible Schedule
- Cash Drawer Reconciliation
- Store Opening and Closing
- Opening and Closing Procedures
- Money Handling
- Positive Attitude
- Heavy Lifting
- Cash Handling
- Shift Management
Languages
Spanish
Native or Bilingual
ASL
Elementary
Timeline
Shift Manager
McDonald’s
07.2023 - Current
Cashier Team Lead
Popeyes Chicken
09.2022 - 07.2023
High School Diploma -
Sierra High School
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