Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Thuy Gundy

Barrie,ON

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

37
37
years of professional experience

Work History

Private Landscaper

Self-employed
05.2003 - Current
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Coordinated with other landscaping professionals to improve outdoor areas.
  • Operated landscaping equipment with focus on safety and machine longevity.

Store Manager

Subway Sub Company
03.2012 - 04.2020
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Jewelry Store Manager

Segato Jewellers
03.1994 - 04.1997
  • Increased sales by implementing innovative marketing strategies and promoting high-quality jewelry products.
  • Coordinated repair services for customers' damaged or defective jewelry items thus ensuring timely resolution of issues leading to increased repeat business.
  • Resolved customer complaints effectively, fostering positive relationships with clientele and ensuring their satisfaction with products and services provided.
  • Delivered exceptional customer service by addressing client needs promptly and professionally.
  • Selected merchandise collections based on market trends analysis to maximize sales potential within the community served by the store location.


Sales Representative

Mary Kay
02.1987 - 05.1991
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • scheduling and organizing appointments and meetings.

Education

High School Diploma -

Innisdale Secondary School
Barrie, ON
06.1988

Skills

  • Strong Work Ethic
  • Heavy Lifting
  • Flexible and Adaptable
  • Using hand tools
  • Customer Service
  • Customer Relations
  • Recruiting and Hiring
  • Team Building and Leadership
  • Team motivation
  • Schedule Management
  • Staff training/development
  • Sales expertise

Languages

English
Native or Bilingual
Vietnamese
Elementary

Timeline

Store Manager

Subway Sub Company
03.2012 - 04.2020

Private Landscaper

Self-employed
05.2003 - Current

Jewelry Store Manager

Segato Jewellers
03.1994 - 04.1997

Sales Representative

Mary Kay
02.1987 - 05.1991

High School Diploma -

Innisdale Secondary School

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Thuy Gundy