Gada Ismail
Calgary,AB
Summary
- Experienced Dental Administrator/ Assistant with over 10 years of experience in the Dental industry . Excellent reputation for resolving problems and improving customer satisfaction.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Overview
8
8
years of professional experience
Work History
Dental Office Administrator
McKnight Dental
Calgary , AB
06.2015 - 04.2022
- Completed Chart audits and insurance Audits
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Dental Assistant
Sunridge Landing Dental
Calgary , AB
04.2013 - 05.2014
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Education
Dental Assistant/ Dental Administration - Dental
Columbia College
Vancouver, BC09.2012
Skills
- Chart Audits
- Office Management
- Patient Benefits Confirmation
- Team Management
- Report Preparation and Analysis
- Dental Procedures
- Staff Training
- Oral Health Care
- Patient Appointment Management
- Dental Equipment
- Clerical Support
- Administrative Support
- Customer Care
- Workflow Processes
- Status Updates
- Inquiry Requests
- Reminder Calls
- Data Communications
- Delegation and Work Assignment
- Meeting Coordination and Support
- Layout Planning
- Remote Work Coordination
- Entering Patient Data
- Research and Analysis
- Administration and Operations
Timeline
Dental Office Administrator
McKnight Dental
06.2015 - 04.2022
Dental Assistant
Sunridge Landing Dental
04.2013 - 05.2014
Dental Assistant/ Dental Administration - Dental
Columbia College
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