Gabryana Fournier
Ottawa
Summary
I am fluently bilingual, self motivated and highly reliable university student positioned to contribute strongly in customer service environment demanding tact, enthusiasm and an exemplary work ethic and am always willing to gain more experience and try new things. I also pride myself on the following
Overview
16
16
years of professional experience
1
1
Certification
Work History
Hostess, Server, Runner
Broadway Rockland Bar and Grill, Taproom 260, Aramark (Canadian Tire Center)
10.2021 - Current
- In-depth menu knowledge to answer customer question or concerns.
- Assisting/running food to tables following seat assignments
- Hostess/Server cleaning duties & side duties
- Closing out tables bills with debit machine & cash
- Running food and beverages to the correct sections
Dance
Ottawa Black Jacks/ Garneau Dance team/ Remix Dance, Carleton Ravens Rythym Cheer
09.2010 - Current
- Creativity (making choreography)
- Coaching (teaching techniques to kids and teens from ages 4 to 17)
- Team Leader (created a safe environment open for communication
- Choreographed and executed dance routines for various performances, enhancing team cohesion and audience engagement.
- Mentored junior dancers, improving technique and confidence through structured training sessions.
Babysitting
Robson Family Daycare, D’aoust Family, Lamb Family
03.2018 - 12.2023
- Cared for the boys and girls between the ages of 2 months to 12 years old
- Ensure children are bathed, fed and cared for as per parents instructions
- Communicated effectively with parents regarding children's progress and daily experiences.
- Implemented health and safety protocols, maintaining a clean and secure environment.
Education
High School Diploma -
Carleton University
Ottawa05-2029
Carleton University
Ottawa05-2029
Skills
- Coaching
- Communication
- Customer Service
- Loyal Team Member
- Mentoring
- Multitasking
- Organization
- Team Leader
- Customer service
- Effective multitasking
- Patience and empathy
- Cleaning and sanitation
LANGUAGES
English (fluent)
French (fluent, 1st language)
Certification
- Smart Serve Certificate
- École Secondaire Catholique Garneau Diploma
Timeline
Hostess, Server, Runner
Broadway Rockland Bar and Grill, Taproom 260, Aramark (Canadian Tire Center)
10.2021 - Current
Babysitting
Robson Family Daycare, D’aoust Family, Lamb Family
03.2018 - 12.2023
Dance
Ottawa Black Jacks/ Garneau Dance team/ Remix Dance, Carleton Ravens Rythym Cheer
09.2010 - Current
High School Diploma -
Carleton University
Carleton University