GABRIELLE DE ALMEIDA PEREIRA
Saint-Sauveur,QC
Summary
Motivated candidate pursuing an internship in International Business Management. With a genuine fascination for global markets, strong analytical skills, adept cross-cultural communication abilities, and a proactive learning mindset. Thrilled to apply academic insights to real-world scenarios and contribute positively to international business ventures.
Overview
11
11
years of professional experience
Work History
Collaborateur, Flux Des Marchandises Sortant
IKEA
06.2023 - 12.2023
- Verifying shipping documents
- Tracking product inventory
- Picking, packing, preparing and loading goods for dispatch.
- Worked effectively in fast-paced environments.
Customer Service Specialist
Atento Brasil
01.2020 - 01.2022
- Respond to customer requests and questions
- Provide customers with information about products or services
- Finding solutions to customer problems
- Process orders, payments and manage returns
- Collaborate with other departments to ensure a seamless customer experience.
Manager
Vila Vanilla Desserts
01.2013 - 01.2015
- Complete management of a small embossing shop
- Purchase of ingredients and inventory management
- Organization and maintenance of the cleanliness of the installation.
Education
International Business Management -
Greystone College
04.2024
Francisation -
College De Rosemont
06.2023
Skills
- Focus on conflict resolution
- Strategist
- Creative
- Agile
- Emotional intelligence
- Organized
- Earning Trust of Others
- Working with my team in an empathetic yet disciplined way to ensure great results
- Process Optimization
- Using soft skills to optimize supply chain processes, meet 100% of demand, and increase profits
- Quality and Cost Improvement
- Proficient in improving profitability and quality of service
Languages
Portuguese
Native or Bilingual
English
Full Professional
French
Professional Working
Timeline
Collaborateur, Flux Des Marchandises Sortant
IKEA
06.2023 - 12.2023
Customer Service Specialist
Atento Brasil
01.2020 - 01.2022
Manager
Vila Vanilla Desserts
01.2013 - 01.2015
International Business Management -
Greystone College
Francisation -
College De Rosemont
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