Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline

Gabrielle Alaan Lopez

Guelph ,ON

Summary

To obtain a full-time position with your company, where I can utilize my strong work ethic and profound communication and organizational skills. while maintaining and following the company’s rules and protocols.

SUMMARY OF QUALIFICATIONS

Excellent interpersonal skills and ability to deal with a variety of people at all levels. Work well independently and in a teamwork environment with equal efficiency. Self-motivated, resourceful, open-minded, and driven to succeed and attain the target. Possess a friendly disposition with a commitment to treating all individuals with respect. Proficient in Windows, Microsoft Office 2007, WordPerfect and various Social Media sites. Highly organized with excellent attention to detail and task completion.

Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Front End Supervisor

Costco Wholesale
06.2021 - Current
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Maintained accurate records of sales and financial transactions.

Inventory Receiver

Amazon Warehouse Fulfillment Center
11.2020 - 12.2021
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Reviewed order data to verify transactions and shipping dates.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.

Food Counter Attendant

Quesada
10.2018 - 11.2019
  • Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
  • Provided information regarding promotions and menu items.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Processed customer orders and accurately entered into order system.
  • Cleaned and maintained dining area and condiment stations.
  • Adhered to all safety and sanitation standards while preparing and delivering food.
  • Reconciled cash drawer and corrected any errors.
  • Demonstrated knowledge and applied proper food handling standards.
  • Managed multiple tasks in high-volume environment.

Baker

Tim Hortons
02.2011 - 07.2018
  • Resolved customer concerns with positive approach and constructive strategies.
  • Complied with health and safety codes to protect staff and customers.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Created appealing displays to showcase products in bakery.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Operated cash registers and processed payments accurately.
  • Produced consistently high-quality baked goods for customers.
  • Analyzed customer preferences to design and create tailored products.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Assisted in planning and running promotional events and campaigns.
  • Coordinated food deliveries to guarantee timely arrival of supplies.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Trained and supervised new employees on bakery operations and procedures.
  • Developed recipes for new products and improved existing recipes.
  • Cleaned and maintained kitchen equipment and oven.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Replenished bakery items in display cases.
  • Trained new employees on bakery methods and procedures.
  • Monitored temperatures of ovens, proof boxes and other equipment.
  • Prepared frostings and other toppings for cakes and pastries.

Education

High School Diploma -

Ascension of Our Lord Secondary School, Mississauga, ON
06.2014

Skills

  • RELEVANT SKILLS & ACHIEVEMENTS
  • Accurate money handling
  • Social perceptiveness
  • Team Supervision
  • Problem-solving skills
  • Goals and performance

Certification

  • Food Handler Certification issued (January 03, 2024)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Front End Supervisor - Costco Wholesale
06.2021 - Current
Inventory Receiver - Amazon Warehouse Fulfillment Center
11.2020 - 12.2021
Food Counter Attendant - Quesada
10.2018 - 11.2019
Baker - Tim Hortons
02.2011 - 07.2018
Ascension of Our Lord Secondary School - High School Diploma,

Similar Profiles

CREATE PROFILE
Gabrielle Alaan Lopez