Gabrielle Torres
Sacramento
Summary
Dynamic Office Manager and Dental Assistant at James Dawson DDS, adept at enhancing operational efficiency and patient satisfaction. Expert in scheduling and supply management, I implemented streamlined processes that improved workflow. My strong organizational skills and commitment to exceptional customer service fostered a positive environment, ensuring optimal care delivery and client retention.
Personable and organized individual with knack for efficient office administration and team coordination. Possesses solid understanding of office software and administrative procedures, excelling in scheduling and document management. Dedicated to fostering productive work environment and improving office operations.
Overview
3
3
years of professional experience
Work History
Office Manager/ Dental Assistant
James Dawson DDS
09.2022 - Current
- Coordinated office operations, enhancing workflow and communication across departments.
- Managed appointment scheduling and patient records using dental practice management software.
- Oversaw inventory management, ensuring availability of dental supplies and equipment.
- Implemented efficient filing systems to streamline patient information retrieval processes.
- Developed patient communication protocols to enhance satisfaction and retention rates.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Collaborated with dental professionals to optimize patient care delivery and operational efficiency.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Education
Pacific Crest Academy
Diamond SpringsSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Supply management
Timeline
Office Manager/ Dental Assistant
James Dawson DDS
09.2022 - Current
Pacific Crest Academy
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