Gabrielle Rios
Bakersfield
Summary
Medical assistant with a strong foundation in customer service from previous experience in retail. Demonstrates excellent interpersonal skills, adaptability, and a readiness to learn and grow in the healthcare field. Committed to providing high-quality patient care and enhancing team efficiency through effective communication. Eager to learn and adapt quickly in dynamic healthcare environments, demonstrating readiness to support medical teams effectively. Committed to enhancing patient experiences while developing expertise in medical procedures and healthcare management.
Overview
12
12
years of professional experience
Work History
Beauty Advisor
Macys
Bakersfield
08.2024 - Current
- Provided exceptional customer service, consistently exceeding client expectations and fostering positive relationships
- Conducted comprehensive color matching consultations, accurately identifying skin tones and recommending suitable products
- Performed captivating mini makeovers, showcasing product benefits and enhancing client confidence
- Led engaging masterclasses, sharing expert knowledge and techniques to educate clients on makeup artistry
- Assisted with Quinceañera makeup applications, creating stunning and memorable looks for special occasions
- Offered professional bridal makeup services, ensuring flawless and long-lasting results for special days
- Executed flawless graduation makeup appointments, enhancing the natural beauty of graduates for their milestones
- Offered full-service makeup appointments, providing personalized makeup solutions tailored to client preferences and needs
- Demonstrated extensive product knowledge, confidently advising clients on a wide range of makeup products and their applications
- Proficient in various makeup application techniques, delivering polished and sophisticated looks for diverse occasions
Medical Assistant
Dermetology And Skin Cancer Of Bakersfield
Bakersfield
06.2021 - 08.2022
- Assessed, organized and documented patient data to develop an appropriate plan of care
- Instructed patients and families regarding diagnosis, treatment plan and preventative care according to individualized health needs
- Interacted with family, physicians and other disciplines regarding patient care
- Followed and maintained Hyppa guidelines
- Assisted dermatologists in patient care, improving clinic workflow and patient satisfaction
- Managed medical records efficiently, ensuring accurate and timely documentation
- Coordinated appointments, optimizing scheduling and enhancing clinic productivity
- Provided compassionate care to patients, explained treatment procedures, and offered emotional support during challenging diagnoses
- Fostered strong relationships with dermatologists and staff, creating a cohesive team environment that enhanced patient care quality and clinic operations
Cashier
Vallarta Supermarkets
Bakersfield
04.2013 - 12.2019
- Efficiently stock shelves, manage inventory, and assist customers, ensuring a positive shopping experience and maintaining store cleanliness
- Work seamlessly with team members to streamline checkout processes, minimize wait times, and boost customer satisfaction levels
- Meticulously organize product displays, ensuring accurate pricing and adherence to promotional guidelines for optimal sales performance
- Provide exceptional customer service, addressing inquiries and resolving issues promptly to foster customer loyalty and repeat business
Education
San Joaquin Valley College
Bakersfield, CA12-2021
Skills
- Customer service
- Communication skills
- Time management
- Reliable and responsible
- Register opening and closing
- Patient assessment
- Medical record management
- Appointment scheduling
- Patient education
- HIPAA compliance
- Team collaboration
- Conflict resolution
- Detail orientation
References
- Elizabeth Arévalo, Customer Experience Manager, Victoria's Secret PINK, 661-699-4777
- Mikel Martinez, Brand Ambassador, Vans, +1 (661) 380-8641
Languages
Spanish, Proficient in speaking, reading, writing and translating in Spanish.
Timeline
Beauty Advisor
Macys
08.2024 - Current
Medical Assistant
Dermetology And Skin Cancer Of Bakersfield
06.2021 - 08.2022
Cashier
Vallarta Supermarkets
04.2013 - 12.2019
San Joaquin Valley College