Gabrielle Reid
Cap-Pele,NB
Summary
As a business management and entrepreneurship student, I am deeply passionate about cultivating a blend of strategic vision, leadership skills, and innovative thinking to empower businesses to thrive in competitive markets. I've had the privilege to develop my leadership skills through serving as student council president and vice-president in many of my high school extracurricular activities. From crafting project proposals to fostering growth strategies, I excel in driving success and turning visions into reality.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Plant Worker
Westmorland Fisheries
06.2023 - 12.2023
- Exceeded performance expectations regularly by focusing on efficient task completion while maintaining high attention to detail during all aspects of job duties performed as a plant worker.
- Proactively addressed potential hazards within the work area, eliminating risks before they could impact employee health or safety conditions adversely.
Accounts Payable Intern
Key Insurance Company Limited
09.2022 - 05.2023
- Managed confidential information appropriately, adhering to company policies and safeguarding sensitive financial data from unauthorized access or use.
- Assisted in developing new policies and procedures relating to the accounts payable function, contributing to overall process improvements within the department.
- Facilitated a smooth transition during company software upgrade by providing input on accounts payable system requirements and participating in user training sessions.
- Participated in cross-functional projects and initiatives as needed, demonstrating a willingness to contribute beyond core job responsibilities.
Customer Service Representative
Itel International
07.2022 - 09.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Diploma - Business Management & Entrepreneurship
Oulton College
Moncton, NB01.2024
Advanced Diploma - Mechanical Engineering Technology
Kingston Technical High School
Kingston, Jamaica06.2022
High School Diploma -
Kingston Technical High School
Kingston, Jamaica07.2022
Skills
- Reliable
- Committed
- Team Player
- Problem Solving
- Technical Proficiency
- Great Communicator
- Effective Time Management
- Adaptable to change
- Customer Service
- Active Listening
- Critical Thinking
Resume
I have had the opportunity to collaborate with several organizations, which have given me the chance to gain experience that drew on my training expertise, flexibility, and other attributes to enhance both my personal and professional development. Additionally, I performed volunteer work as a welder for the Jamaica Defence Force (JDF) and as a customer service representative at the Central Police Station, Jamaica. I worked as a Plant Worker for Westmorland Fisheries (06/2023, 12/2023). I handled all products to ensure they remain in good condition when packed and keep the warehouse always operating efficiently. Also, worked as a Financial Intern for Key Insurance Company (09/2022, 05/2023) I handled the process of invoices, including verifying accuracy, coding invoices, to the appropriate accounts, and obtaining necessary approval for payments. Lastly, I worked as a Customer Service Rep for Itel International (07/2022, 09/2022). I handled incoming calls and messages from customers and providing timely and helpful responses to their questions and requests. I am certified in Emergency First Aid & CPR/ AED level A, Certified in Emergency First Aid & CPR/ AED level C and I also obtained several Caribbean Examinations Council certificates. I participated it multiple extra curricular while attending high school. I was Kingston Technical High School Student Council President (2019-2020), Kingston Technical High School Vice-President Interact Club (2019-2020), Group Leader of School Dance Group (2016-2020), Kingston Technical High School Environmental Club (2019-2020)
Volunteer Experience
- Central Police Station- Customer Service
- KTHS Girl's Day- Moderator
- KTHS Pageant- Coordinator
- Jamaica Defence Force- Welder
Certification
Emergency First Aid & CPR/ AED Level A
Emergency First Aid & CPR/ AED Level C
Obtained several Caribbean Examinations Council Certificates
Languages
English
Native or Bilingual
References
References Available upon request
Timeline
Plant Worker
Westmorland Fisheries
06.2023 - 12.2023
Accounts Payable Intern
Key Insurance Company Limited
09.2022 - 05.2023
Customer Service Representative
Itel International
07.2022 - 09.2022
Diploma - Business Management & Entrepreneurship
Oulton College
Advanced Diploma - Mechanical Engineering Technology
Kingston Technical High School
High School Diploma -
Kingston Technical High School
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