Gabrielle Moscoso
Fontana
Summary
Experienced sales representative with a passion for sales and prospecting. Positive and friendly with excellent public speaking skills and a clear understanding of all products.
Great negotiation and customer service skills.
Overview
7
7
years of professional experience
Work History
Restaurant Server
El Compadre Restaurant
02.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Kept server areas clean and stocked to increase efficiency while working tables.
Restaurant Server
Ramen Masuta
08.2018 - 12.2019
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Educated guests on daily menu offerings such as appetizers, entrees and desserts.
- Managed closing duties, including restocking items and reconciling cash drawer.
Insurance Agent
S&r Insurance Group
12.2018 - 11.2019
- Generated new leads and identified potential clients by using successful direct marketing strategies.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Analyzed customer needs and provided best options, upselling products and services.
- Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
Prior Authorization Specialist
Quickcare Pharmacy
08.2017 - 05.2018
- Determined which party would be liable for payment on medical services by thoroughly reviewing patient insurance coverage.
- Identified reasons behind denied claims and worked closely with insurance carriers to promote resolutions.
- Provided accurate information to all parties, including patients, insurance providers, healthcare staff and office personnel by using effective written and verbal communication skills.
- Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
- Verified eligibility and compliance with authorization requirements for service providers.
Education
Riverside City College
2019
General Education Diploma -
Beaumont High School
2008
Skills
- Strong organizational skills
- Bilingual
- Critical Thinking
- Reliable and Responsible
- Adaptive team player
- Telecommunication skills
- Computer-savvy
- Point of Sale (POS) system operations
- Works well under pressure
- Strong work ethic
- Exceptional customer service
- Guest engagement
Affiliations
Personal Lines license : #0M88083
References
References Available on request
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Restaurant Server
El Compadre Restaurant
02.2020 - Current
Insurance Agent
S&r Insurance Group
12.2018 - 11.2019
Restaurant Server
Ramen Masuta
08.2018 - 12.2019
Prior Authorization Specialist
Quickcare Pharmacy
08.2017 - 05.2018
General Education Diploma -
Beaumont High School
Riverside City College
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