Gabrielle Hall
Antelope
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Banker
Patelco Credit Union
03.2024 - Current
- Balanced teller drawers and ATM cash.
- Opened, closed, and updated accounts for customers.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Educated customers on features and benefits of banking products and services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Cashier/ Cook
Campellis Pizza
09.2018 - 11.2025
- Punctual Reliable Trustworthy Strong communication Relationship building Emergency response Positive and professional, Maintained clean, organized, and well-stocked checkout areas. Provided information to customers on products or services. Explained promotions and special offers to customers. Worked with customer service leaders and managers to meet customer needs. Engaged with customers while completing cash register transactions. Helped customers find specific products, answered questions and offered product advice. Trained new team members in cash register operation, stock procedures and customer services.
- Greeted customers entering store and responded promptly to customer needs.
Assistant Director
Little Friends Learning Center
01.2020 - 03.2024
- Previously head teacher, currently assistant director while running the 2's classroom. Helped children achieve developmentally-appropriate milestones by maintaining supportive and learning- focused classroom environment. Assisted children with difficult situations to encourage positive interactions and build important social skills. Supported unique needs of each child under care by consulting with parents and assessing individual behaviors. Encouraged children to learn through play and exploration. Enhanced learning of foundational skills such as color recognition and numbers with diverse class activities. Educated children on important basic skills such as colors, shapes and numbers. Helped children explore new ideas and concepts through hands-on learning. Maintained welcoming and nurturing spaces with well-organized classroom stations and materials.
Family Nanny
Private Family
03.2017 - 05.2019
- Instructed and assisted children in development of health and personal habits such as eating, resting, and toilet behavior. Managed children's clothing, including handwashing special items and removing stains. Fed children nutritious meals and snacks. Watched children in parents' absences or while parents worked from home. Remained calm when dealing with injuries and emergencies. Planned age-appropriate activities for children. Maintained bedtimes to keep children on schedule. Handled personal hygiene needs, including diapering, toileting and bathing children. Provided light housekeeping, such as laundry and making beds.
Cashier/ Style Advisor
Justice For Girls
07.2015 - 03.2017
- Operated cash register, collected payments and provided accurate change. Helped customers find specific products, answered questions and offered product advice. Authorized discounts and special actions to resolve customer disputes and maintain satisfaction. Answered customer quests, provided store information and escorted to desired store areas. Learned roles of other departments to provide coverage and keep store operational. Worked closely with front-end staff to assist customers. Anticipated client needs, delivered tasteful and helpful advice, introduced suitable accessories and communicated current marketing and promotional initiatives and markdowns. Greeted each client and asked questions to determine fashion needs.
Education
Bachelor of Arts - Early Childhood Education
Folsom Lake College
Folsom, CA05-2027
High School Diploma - undefined
Antelope High School
Antelope, CA05.2019
Skills
- POS systems, Customer assistance, Issue resolution, Childcare Techniques, Emotionally supportive, First aid and CPR certified, Dependable, Reliable, Punctual, Strong Communication, Positive & Professional
- Strong organization
- Customer service
- Team collaboration
- Time tracking
- Relationship building
- Effective prioritization
- Customer service excellence
- Daily reporting
Certification
- CPR & First aid for children and adults
- Mandated Reporters
Timeline
Banker
Patelco Credit Union
03.2024 - Current
Assistant Director
Little Friends Learning Center
01.2020 - 03.2024
Cashier/ Cook
Campellis Pizza
09.2018 - 11.2025
Family Nanny
Private Family
03.2017 - 05.2019
Cashier/ Style Advisor
Justice For Girls
07.2015 - 03.2017
High School Diploma - undefined
Antelope High School
Bachelor of Arts - Early Childhood Education
Folsom Lake College