Gabrielle Genest
Ottawa,ON
Summary
Bilingual and dedicated student at Carleton University, with extensive experience in customer service and retail. With a background in managing properties, supervising teams, and providing exceptional care, I bring a blend of professionalism, attention to detail, and strong interpersonal skills. Eager to learn new skills, take on challenges, and connect with new people, I thrive in dynamic environments and am committed to delivering outstanding service and results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Property Manager
Steady Property Management
Corner Brook, Newfoundland and Labrador
06.2023 - 07.2024
- Managed properties remotely, ensuring smooth operations and tenant satisfaction.
- Tenant communication
- Remote management
Cashier / Supervisor
Lawtons Drugs Pharmacy
Corner Brook, Newfoundland and Labrador
12.2019 - 07.2024
- Started as a cashier, promoted to supervisor, leading a team of cashiers.
- Handled cash, managed inventory, and resolved customer issues.
Airbnb Cleaner
Steady Property Management
Corner Brook, Newfoundland and Labrador
01.2019 - 06.2023
- Maintained cleanliness and hygiene standards in multiple properties.
- Ensured guest satisfaction through attention to detail.
Snowboard Instructor
Marble Mountain
Corner Brook, Newfoundland and Labrador
01.2019 - 04.2023
- Snowboard instruction
- Child care and safety
- Lesson planning and execution
Education
Bachelor of Science -
Carleton University
Ottawa, ON04-2028
High School Diploma -
Corner Brook Regional High
Corner Brook, NL06.2023
Skills
Customer Service & Interaction:
- Effective verbal and written communication
- Customer interaction
- Conflict resolution
- Patience and professionalism
- Maintaining professional work etiquette
- Team collaboration
Technical & Organizational Skills:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Organizational Skills
- Project management
- Prioritization and multitasking
- Attention to detail
Security & Management Skills:
- Employee management
- Tenant and property owner relations
- Customer Service & Cashiering
- Operating cash register
- Maintaining professional work etiquette
- Store opening and closing procedures
- Cash counting and audit reports
- Shift scheduling
Professional Development:
- Continuous learning and adaptability
- Training and mentoring new employees
- Goal setting and achievement
Accomplishments
- Graduated with Honors
- Graduated with a DELF Diploma Level B1
- Graduated with : 2023 President's Scholarship
2023 Faculty of Science Scholarship
Certification
- Certified Babysitter
- Certified Level 1 CASI Snowboard Instructor
References
Paul Tizzard
Shift Supervisor, Marble Mountain
Phone: +1 (709) 637-7601
Email: paul.tizzard@skimarble.com
Kathleen Butt
Shift Supervisor, Lawtons Drugs, NL
Derek Purchase
Manager, Lawtons Drugs, NL
Phone: +1 (709) 639-8971
Email: 2567@sobeys.com
Timeline
Property Manager
Steady Property Management
06.2023 - 07.2024
Cashier / Supervisor
Lawtons Drugs Pharmacy
12.2019 - 07.2024
Airbnb Cleaner
Steady Property Management
01.2019 - 06.2023
Snowboard Instructor
Marble Mountain
01.2019 - 04.2023
Bachelor of Science -
Carleton University
High School Diploma -
Corner Brook Regional High
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