Gabrielle Fearn
Wasaga Beach,Canada
Summary
Offering solid foundation in organizational skills and customer service with readiness to embrace new challenges and learn quickly. Brings ability to manage inventory and assist customers efficiently. Ready to use and develop organizational and customer service skills.
Overview
11
11
years of professional experience
Work History
Commercial Cleaner
Beyond Clean
01.2021 - Current
- Operated cleaning equipment to maintain cleanliness and hygiene in commercial spaces.
- Implemented efficient cleaning procedures to enhance workflow and reduce downtime.
- Conducted regular inspections to ensure compliance with health and safety standards.
Barista
The flying squirrel
10.2024 - 12.2024
- Crafted high-quality beverages using espresso machines and brewing equipment.
- Provided exceptional customer service by engaging with patrons and addressing inquiries.
- Implemented inventory management practices to optimize stock levels of coffee and supplies.
- Monitored equipment performance, performing routine maintenance to minimize downtime.
Barista
Gordon's Market & Café
05.2024 - 09.2024
- Developed seasonal drink menus based on customer preferences and market trends.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Retail Sales Associate
Madison
12.2020 - 01.2022
- Assisted in visual merchandising efforts, optimizing product displays to attract customers and boost sales.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
Barista
Espresso Post
08.2017 - 12.2021
- Trained new staff on beverage preparation techniques and customer interaction standards.
- Maintained cleanliness and organization of workstations to ensure safety and efficiency.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Used POS system to accurately enter orders and process payments.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Barista/Cashier
Lëuk
03.2017 - 08.2017
- Open/close cafè
- Make specialty drinks
- Clean espresso machine
- Serve customers treats and beverages
Cashier/Customer Service
Walmart
10.2015 - 03.2017
- Greeting customers
- Count cash received at the start and end of work shift in order to balance cash drawer
- Providing excellent customer service
- Operate cash register
Server
MJ Byrne's Irish Pub
08.2015 - 10.2015
- Ensured cleanliness of dining area
- Learned menu items
- Delivered food and beverages
Customer Service
Tim Hortons
02.2015 - 07.2015
- Takes customers' orders
- Assemble and prepare food and food orders
- Serve customers at counters or drive thru windows
- Stock refrigerators and keep records of the quantities of food used
- Receive payment for food items purchased
Education
Esthetics -
Modern College
Barrie, ON06-2026
Skills
- Strong work ethic
- Espresso machine operation
- New hire training
- Self-motivation and initiative
- Housekeeping skills
- Reliability and punctuality
- Deep cleaning expertise
- Chemical handling
- Exceptional customer service
- Patience and empathy
Languages
English
Timeline
Barista
The flying squirrel
10.2024 - 12.2024
Barista
Gordon's Market & Café
05.2024 - 09.2024
Commercial Cleaner
Beyond Clean
01.2021 - Current
Retail Sales Associate
Madison
12.2020 - 01.2022
Barista
Espresso Post
08.2017 - 12.2021
Barista/Cashier
Lëuk
03.2017 - 08.2017
Cashier/Customer Service
Walmart
10.2015 - 03.2017
Server
MJ Byrne's Irish Pub
08.2015 - 10.2015
Customer Service
Tim Hortons
02.2015 - 07.2015
Esthetics -
Modern College