Detail-oriented professional with extensive experience in customer service and home maintenance. Skilled in coordinating administrative tasks and maintaining organized office environments to enhance operational efficiency. Strong organizational capabilities and multitasking ensure effective management of diverse needs, promoting team collaboration and adaptability to achieve organizational objectives.
Overview
12
12
years of professional experience
Work History
Administrative Assistant / Accounting Support
HCI Systems
02.2024 - Current
Manage customer accounts and provide administrative support for daily business operations.
Assisted with accounting tasks, including billing, invoicing, account updates, and maintaining accurate records to support financial operations.
Coordinated fire alarm and sprinkler inspection schedules through effective communication with customers, technicians, and internal teams to ensure compliance and safety.
Prepare and organize reports, documentation, schedules, and account information using Microsoft Excel, Word, and Outlook.
Communicate professionally with customers regarding scheduling, billing inquiries, account information, and service updates.
Work closely with management and field technicians to resolve scheduling conflicts, account concerns, and operational issues.
Maintain accurate records and ensure documentation is complete and up to date.
Participate in professional meetings with management, customers, and team members to discuss operations and business needs.
Supported multiple priorities in fast-paced environment while maintaining organization and attention to detail to meet operational deadlines.
Provided administrative support in accounting tasks to streamline operations.
Reports Clerk / Quality Assurance Assistant
Walmart supply chain distribution
11.2019 - Current
Quality assurance assistant role - Works on working with excel to create forms, zoom/outlook app for communication with team members, other parties linked with distribution, managers, GM, and HR. Fixing bar-codes, item numbers, keeping number count of items in distribution, fixing delivery errors, having great customer service for associates with any issues, resolving flow of shipment.
Reports Clerk - Works with Microsoft Outlook to communicate with GM/Ops managers to send out the forms of numbers for all shifts throughout the warehouse. Reports clerk inputs all the information with the excel app to input the numbers, we also use a link called GRT (Global Reporting Tool) to submit any transfers, terminations, or associates that are helping out at other Walmart facilities out of state or in another city. There are a variety of reports such as a daily report, weekly report, monthly report and a quarterly report. Lastly we have zoom meetings with a party linked with Walmart to resolve any overages or shortages we may have with any 3rd party fulfillment.
Inventory Assistant
Amazon Distribution
01.2017 - 11.2018
Compiled and completed orders in a timely manner, performed product counts, used pdf to save inventory forms and assisted the manager.
Inventory Control
kohl's Distribution
09.2016 - 12.2016
Working with Microsoft tools to keep track of items in the warehouse counting and submitting the correct amount.
(SEASONAL POSITION)
Inventory Specialist
GEODIS
06.2015 - 12.2016
Utilized Excel to meet management needs and enhance reporting accuracy. Managed inventory of products to align with current supply and demand. Improved proficiency in Microsoft applications and maintained typing speed of 50 words per minute.
Managed inventory control processes to ensure accuracy and compliance with company standards.
Implemented inventory tracking systems to enhance efficiency in stock management.
Conducted regular audits to verify inventory levels and identify discrepancies.
Cashier
McDonald's
08.2014 - 06.2015
Performed basic math and assisted customers with order taking and processing change.
Processed customer transactions accurately using point-of-sale systems.
Maintained cleanliness and organization of the front counter and dining area.
Assisted customers with menu selections and special requests efficiently.
Education
High School Diploma - General Studies
Mojave River Academy
01-2015
Skills
Administrative support
Microsoft Word
Microsoft Excel
Customer service
Self-starter
Time management
Customer Relationship Management
Goal-oriented
Team Player
Self-starter
Rapid learner
Adaptability
Determined
Goal-oriented
Positive Attitude
Respectful
Filing
Accomplishments
Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
Billing - Cooperated with providers to establish relationships and resolve billing issues.