Gabrielle Bruneau
Ottawa,ON
Summary
A hardworking, dependable and passionate job seeker with strong organizational skills. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skill, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Front of House Supervisor
Moxies Bar & Grill
03.2021 - Current
- Managed day-to-day FOH operations and approximately 20 staff members daily, striving for quality, maintaining company standards, and upholding customer expectations.
- Maintained a positive team environment by encouraging teamwork and respect in accordance with the company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
Front of House Bartender/Server Shift Leader
Moxies Bar & Grill
05.2019 - Current
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Convenience Store Cashier
The Metcalfe Variety
01.2016 - 08.2018
- Scheduled and monitored regular vendor deliveries for store inventory.
- Processed cash and card transactions using register and performed scanning and weighing functions to complete customer purchases.
- Adhered to age-restricted sale policies, laws and procedures by requesting and verifying identification.
- Rotated product when stocking shelves to maintain freshness.
- Fostered clean and safe environment for customers by keeping register area clear, organizing shelves and wiping and sanitizing food and drink stations.
- Answered customer inquiries and used knowledge of store layout and product content to give directions.
Education
Bachelor of Arts Honors - Psychology, Minor in Neuroscience & Mental Health
Carleton University
Ottawa, ON06.2023
High School Diploma -
St. Mark High School
Manotick, ON06.2018
Skills
- A hardworking and dedicated individual who takes initiative in workplace environments, leading by example
- Strong critical thinking skills
- Valuable customer service skills
- Familiar with technology in the workplace (ie Excel, POS systems, word processing, email)
Languages
English
Native or Bilingual
Timeline
Front of House Supervisor
Moxies Bar & Grill
03.2021 - Current
Front of House Bartender/Server Shift Leader
Moxies Bar & Grill
05.2019 - Current
Convenience Store Cashier
The Metcalfe Variety
01.2016 - 08.2018
Bachelor of Arts Honors - Psychology, Minor in Neuroscience & Mental Health
Carleton University
High School Diploma -
St. Mark High School
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