Gabriella Gutierrez

- After an extended holiday in Quebec, I returned to Vancouver and was offered my former position at La Catrina Tacos. After I had continued my restaurant experience in Montreal, I seamlessly transitioned back into my roll as one of the restaurants top front of house employees.

• Entrusted with large sections of tables, focusing on food and drink running, while ensuring a positive guest experience.
• Demonstrated a calm and efficient work ethic when managing this very busy Salvadorian restaurant.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Increased sales with upselling techniques and thorough knowledge of menu items and specials - As a Salvadorian myself, I was able to educate my tables on how each dish was prepared and related it to my experiences of home.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

• Removed asbestos using hand and power tools or specialty equipment.
• Prepared work areas with proper containment procedures and filtration systems.
• Complied with environmental laws and regulations concerning asbestos and hazardous waste removal.
• Assembled and positioned decontamination areas at exits of job sites to prevent harm to bystanders and unprotected persons.
• Increased safety for all workers by strictly adhering to industry guidelines and regulations during abatement processes.

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.
• Showcased adaptability in adjusting work schedules according to changing demands from clients or management without compromising output quality levels.