Gabriella Young
Toronto
Summary
Cheerful Server offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
7
7
years of professional experience
Work History
Server
Ferraro 502 Restaurant
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Lead Server/ Cashier
Jason's Bakery
03.2021 - 05.2022
- Anticipated and met guest needs, ensuring exceptional service and order accuracy
- Collaborated seamlessly with colleagues during peak periods to enhance teamwork and guest satisfaction
- Provided detailed menu explanations, recommendations, and handled cash flow through the Moneris system
- Managed customer transactions, scanned goods, and maintained pricing accuracy.
Cashier
Olly Fresco's
08.2019 - 03.2020
- Efficiently assisted over 50 daily customers with checkouts and inquiries
- Collaborated closely with colleagues to support team success during busy periods
- Operated scanning equipment, cash registers, and electronics.
Hostess/ Server
Playa Cabana Barrio Coreano
03.2017 - 07.2018
- Ensured customer satisfaction by seating promptly and managing phone and online inquiries
- Effectively communicated client orders to the kitchen and bar staff
- Increased guest check averages by promoting menu items and wine selections
- Prepared dining areas, enhancing the overall guest experience.
Education
Ontario Secondary School Diploma (OSSD) -
Loretto Abbey Catholic Secondary School
Toronto, Ontario06.2017
Skills
- Communication: Proficient in verbal and written communication; able to convey ideas clearly and work effectively in teams
- Problem Solving: Skilled at analyzing issues, identifying solutions, and making informed decisions
- Adaptability: Quick learner who thrives in diverse environments and embraces change
- Customer service: Strong ability to handle inquiries, resolve issues, and provide a positive customer experience
Timeline
Server
Ferraro 502 Restaurant
02.2024 - Current
Lead Server/ Cashier
Jason's Bakery
03.2021 - 05.2022
Cashier
Olly Fresco's
08.2019 - 03.2020
Hostess/ Server
Playa Cabana Barrio Coreano
03.2017 - 07.2018
Ontario Secondary School Diploma (OSSD) -
Loretto Abbey Catholic Secondary School
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