Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Gabriella Parrotta

Thornhill,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
21
years of professional experience

Work History

Registered Nurse

Bayshore Home Health
Sudbury, ON
02.2012 - 09.2020
  • Provided emotional support and comfort to families during difficult times.
  • Provided patient care and education to patients with chronic illnesses.
  • Developed educational materials for use in teaching sessions with patients or their families.
  • Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
  • Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
  • Participated in multidisciplinary team meetings to discuss patient care plans.
  • Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
  • Documented patient progress notes accurately and efficiently in the electronic medical record system.
  • Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
  • Demonstrated ability to work independently as well as collaboratively within a team environment.
  • Monitored vital signs, administered injections, and provided assistance with medical procedures.
  • Maintained a safe environment for all patients by adhering to infection control policies and procedures.
  • Utilized critical thinking skills to assess clinical situations quickly and accurately.
  • Instructed patients on proper self-care techniques at home following discharge from the hospital.
  • Assisted physicians during examinations or surgical procedures.
  • Assessed, planned, implemented and evaluated nursing care for assigned patients.
  • Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
  • Administered medications and treatments, monitoring patients for reactions and side effects.
  • Adhered to infection control procedures to facilitate safe, clean patient environment.
  • Created, implemented and evaluated patient care plans with medical team.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Conducted intake assessments with patients and relatives to gather case history.
  • Recorded patient condition, vital signs, recovery progress and medication side effects.
  • Provided patient and family health education focusing on self-management, prevention and wellness.
  • Monitored patients after surgery, answered questions, and provided home care strategies.
  • Monitored and managed various treatment and care interventions.
  • Educated patients and families on health care needs, conditions, and options.
  • Maintained thorough, accurate and confidential documentation in electronic medical records.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Acted as patient advocate and implemented total patient care through team nursing process.
  • Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
  • Administered medications, tracked dosages, and documented patient conditions.
  • Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
  • Advocated for patients by supporting and respecting basic rights, values, and beliefs.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
  • Provided emotional support and counseling to patients and their families.
  • Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
  • Referred patients to specialized health resources or community agencies to furnish additional assistance.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
  • Conducted specified laboratory tests to help detect conditions and determine diagnosis.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Coordinated discharge planning to ensure continuity of care post-hospitalization.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Prepared medical equipment and tools to aid physician during examination and treatment of patients.

Registered Nurse

health sciences north
Sudbury, ON
09.2007 - 06.2012
  • Provided emotional support and comfort to families during difficult times.
  • Provided patient care and education to patients with chronic illnesses.
  • Developed educational materials for use in teaching sessions with patients or their families.
  • Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
  • Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
  • Participated in multidisciplinary team meetings to discuss patient care plans.
  • Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
  • Documented patient progress notes accurately and efficiently in the electronic medical record system.
  • Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
  • Demonstrated ability to work independently as well as collaboratively within a team environment.
  • Monitored vital signs, administered injections, and provided assistance with medical procedures.
  • Maintained a safe environment for all patients by adhering to infection control policies and procedures.
  • Utilized critical thinking skills to assess clinical situations quickly and accurately.
  • Instructed patients on proper self-care techniques at home following discharge from the hospital.
  • Assisted physicians during examinations or surgical procedures.
  • Assessed, planned, implemented and evaluated nursing care for assigned patients.
  • Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
  • Administered medications and treatments, monitoring patients for reactions and side effects.
  • Created, implemented and evaluated patient care plans with medical team.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Conducted intake assessments with patients and relatives to gather case history.
  • Recorded patient condition, vital signs, recovery progress and medication side effects.
  • Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
  • Provided patient and family health education focusing on self-management, prevention and wellness.
  • Monitored patients after surgery, answered questions, and provided home care strategies.
  • Monitored and managed various treatment and care interventions.
  • Educated patients and families on health care needs, conditions, and options.
  • Maintained thorough, accurate and confidential documentation in electronic medical records.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Acted as patient advocate and implemented total patient care through team nursing process.
  • Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
  • Administered medications, tracked dosages, and documented patient conditions.
  • Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
  • Advocated for patients by supporting and respecting basic rights, values, and beliefs.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
  • Provided emotional support and counseling to patients and their families.
  • Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
  • Referred patients to specialized health resources or community agencies to furnish additional assistance.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
  • Conducted specified laboratory tests to help detect conditions and determine diagnosis.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Coordinated discharge planning to ensure continuity of care post-hospitalization.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Prepared medical equipment and tools to aid physician during examination and treatment of patients.

Deli Clerk/Cashier

Metro
Sudbury, ON
09.1999 - 12.2008
  • Maintained records such as inventory levels or sales figures.
  • Maintained cleanliness of the deli area and equipment.
  • Offered suggestions for additional items that would complement customer's order selections.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Prepared all food orders according to customer specifications.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Inspected labels on deli products to verify accuracy of pricing.
  • Operated cash register accurately and efficiently for customer transactions.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.
  • Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
  • Stocked shelves with fresh items daily.
  • Adhered to health regulations regarding food handling and sanitation standards.
  • Utilized point-of-sale system to process payments from customers.
  • Adhered to health and safety standards while preparing food.
  • Assisted customers with selecting products from the deli case or menu board.
  • Rotated product on shelves to ensure freshness.
  • Followed company recipes for preparing foods such as soups, salads, sandwiches.
  • Provided accurate pricing information when requested by customers.
  • Resolved customer complaints in a timely manner while maintaining a polite demeanor.
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
  • Greeted customers in a friendly and professional manner.
  • Demonstrated strong communication skills when interacting with customers and coworkers.
  • Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
  • Offered samples to promote and upsell specials.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Followed recipes and customer requests to prepare meals.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Documented and entered special orders for event catering and party trays.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Provided customers with fresh product and correct portion size to minimize shrink.
  • Responded to customer questions regarding product availability.
  • Informed customers of deli specials to increase profits.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Maintained safe food handling practices to prevent germ spread.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Assembled and served meals according to specific guest requirements.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Tailored orders to address customer allergies and gluten concerns.
  • Scrubbed and polished counters to remove debris and food.
  • Directed patrons to restrooms and other amenities within facility.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Stocked shelves with merchandise when needed.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Followed company security procedures for handling large sums of money.
  • Resolved customer complaints professionally in accordance with company policy.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Issued receipts, refunds, credits or change due to customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Answered customer questions and provided store information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Worked closely with front-end staff to assist customers.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Used suggestive selling techniques to promote add-on sales.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Discounted purchases by scanning and redeeming coupons.
  • Collected payments and provided accurate change.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Offered customers carry-out service at completion of transaction.
  • Scanned items and checked pricing on cash register for accuracy.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Processed returned merchandise by strictly following store return and exchange procedures.

Education

Bachelor of Science - Nursing

Laurentian University
Greater Sudbury, None
12-2006

Skills

  • organised
  • able to multitask
  • effective time management skills
  • critical thinking skills
  • communication skills
  • continuous learner

Languages

French
Professional
Italian
Professional

Accomplishments

  • Nurse of the year 2014

Timeline

Registered Nurse

Bayshore Home Health
02.2012 - 09.2020

Registered Nurse

health sciences north
09.2007 - 06.2012

Deli Clerk/Cashier

Metro
09.1999 - 12.2008

Bachelor of Science - Nursing

Laurentian University

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Gabriella Parrotta