Gabriella Mendoza
Bakersfield
Summary
Dynamic Team Leader with a proven track record at Jack in the Box, excelling in customer focus and performance coaching. Successfully implemented inventory control measures, reducing waste and enhancing operational efficiency. Skilled in motivating teams and resolving customer issues, fostering a culture of excellence and satisfaction.
Overview
4
4
years of professional experience
Work History
Team Leader Manager
Jack in the Box
02.2021 - Current
- Supervised daily operations to ensure compliance with food safety standards.
- Trained and mentored team members in customer service excellence.
- Implemented inventory control measures to reduce waste.
- Coordinated scheduling to optimize staff efficiency during peak hours.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Developed staff training programs focusing on operational best practices.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
Sales Associate
American Eagle Outfitters, Inc
04.2023 - 01.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Conducted regular store maintenance, maintaining cleanliness and organization.
- Processed transactions accurately using POS systems, ensuring efficient check-out experiences.
Sales Associate
Target
07.2021 - 02.2022
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
Education
Associate of Arts - Early Childhood Care And Education
Bakersfield College
Bakersfield, CANo Degree - Science
Vanguard University
Costa Mesa, CAAssociate of Arts - Early Childhood Care And Education
Taft College
Taft, CA01-2026
Skills
- Customer focus
- Workload management
- Motivational skills
- Influencing skills
- Performance coaching
- Succession planning
Timeline
Sales Associate
American Eagle Outfitters, Inc
04.2023 - 01.2024
Sales Associate
Target
07.2021 - 02.2022
Team Leader Manager
Jack in the Box
02.2021 - Current
Associate of Arts - Early Childhood Care And Education
Bakersfield College
No Degree - Science
Vanguard University
Associate of Arts - Early Childhood Care And Education
Taft College
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