Summary
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Gabriella Malek

Laval

Summary

Bilingual, productive, friendly Customer Service Representative (promoting products) at Supermarket PA, enhancing customer satisfaction through a positive and helpful approach. Demonstrated reliability, strong product knowledge and team collaboration. I contributed to sales growth while maintaining strong customer relations.


I am a determined and hard working student, consistently striving for excellence in everything I take on. My persistence and efforts produce outstanding results.

Work History

Customer Service Representative

Supermarket PA
06.2024 - 08.2024
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Education

High School Diploma -

Laval Senior Academy
Laval, QC
06-2025

Skills

  • Customer service
  • Customer relations
  • Product knowledge
  • Team development
  • Product sales
  • Product promotion

Accomplishments

- Academic certificates (90%+) consistently term over term

- School awards (highest overall average)

- School board awards (recognition for outstanding academics)

Languages

French
Professional Working
English
Native or Bilingual

Interests

- Physical fitness

- Volleyball (team sports)

- Travel

- Music

- Enhancing positivity through art


Timeline

Customer Service Representative

Supermarket PA
06.2024 - 08.2024

High School Diploma -

Laval Senior Academy
Gabriella Malek