Gabriella Kresic

• Interact with customers, manage product transactions, while advancing customer service and verbal communication skills

• Foresee customer needs and provide high quality service while upholding brand standards and values to ensure customer satisfaction

• Maintain a clean, organized inventory and carefully select displays within the store

• Gained experience managing time and effectively multi-tasking while waiting tables

• Refined ability to handle disgruntled customers and worked to increase customer satisfaction

• Warmly greeted new and returning customers and developed relationships resulting in customer loyalty

• Successfully produced advertisements that increased sales

• Changing residents’ bed sheets as well as following through with any requests they had
• Collecting and washing personal laundry
• Folding and returning laundry

• Interacting with those in memory care and additional health units to accommodate their disabilities

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.