Gabriella Karlos
Hamilton,Canada
Summary
Dedicated Personal Support Worker experienced in medication administration and effective communication. Enhanced resident well-being through collaborative care planning and engagement in meaningful activities, building trust and respect in relationships. Delivered reliable personal care while addressing physical and mental disabilities, demonstrating strong organizational skills in managing daily activities and supporting convalescent patients.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Personal Support worker
Aberdeen Gardens
09.2015 - Current
- Supported individuals in daily care routines, improving quality of life through personal care, meal escorting, and assistance with activities of daily living.
- Administered medications, lotions, and creams under nurse's direction, ensuring compliance with care plans and medication schedules.
- Administered medications as prescribed while ensuring proper documentation.
- Documented care activities and changes in resident conditions accurately.
- Collaborated with healthcare teams to implement care plans effectively.
- Engaged residents in recreational activities to promote social interaction.
- Provided companionship and emotional support to enhance resident well-being.
- Developed trusting relationships with all clients by demonstrating respect for their rights and choices.
- Trained new staff on personal support procedures and best practices.
- Tracked vital signs including temperature, pulse rate, and respiration rate.
- Attended training sessions to stay up-to-date on best practices in patient care.
Dietary Aide
Aberdeen Gardens
11.2013 - 09.2015
- Prepared and assembled nutritious meals following dietary guidelines.
- Served food to residents promptly and courteously, ensuring satisfaction during meal times.
- Set up tables for residents' meals, greeting each resident to create a welcoming dining experience.
- Ensure beverages are provided in a timely manner.
- Cleaned dining areas and kitchen equipment daily to uphold hygiene standards and ensure a pleasant environment.
- Adhered to safety and sanitation protocols throughout food handling processes.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Maintained a safe working environment by following all safety protocols.
Server/Bartender
Boston Pizza
11.2011 - 09.2013
- Delivered exceptional customer service in fast-paced dining environment, enhancing overall guest experience.
- Recorded customer orders using point-of-sale system to ensure accuracy.
- Collaborated with management team to ensure guest satisfaction and resolve issues, completed closing duties including securing building and arming alarm.
- Assisted in kitchen as line cook, preparing items and improving communication skills in high-pressure environment.
Education
Graduate Certificate - Personal Support Worker
Central Health Institute
Hamilton, ON 04.2015 - 08.2015
Skills
- Medication administration
- Vital signs monitoring
- PointClickCare (PCC)
- Elderly care
- Dementia care
- Incident reporting
- Administrative documentation
- Excel
- Microsoft Word
- Team collaboration
- Time management
- Problem solving
- Effective communication
- Behavior redirection
Certification
- Valid G class license
- First Aid & CPR Level C
- Personal Support Worker
Accomplishments
- Graduating and becoming a certified Personal Support Worker
- Certified in First Aid and CPR
- Class G driver's license
Timeline
Personal Support worker
Aberdeen Gardens
09.2015 - Current
Graduate Certificate - Personal Support Worker
Central Health Institute
04.2015 - 08.2015
Dietary Aide
Aberdeen Gardens
11.2013 - 09.2015
Server/Bartender
Boston Pizza
11.2011 - 09.2013