Gabriella Jordan
San Jose
Summary
Knowledgeable employee with solid background in team environments, contributing to smooth operations and successful project outcomes. Proven track record of supporting team goals and maintaining high standards of work quality. Demonstrated effective communication and problem-solving skills in collaborative settings.
Dynamic individual with hands-on experience in EMS and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Member
Chipotle
Saratoga, CA
07.2025 - Current
- Maintained cleanliness and organization of work areas to ensure food safety compliance.
- Assisted in training new team members on operational procedures and best practices.
- Operated kitchen equipment efficiently while adhering to safety protocols.
- Collaborated with team members to optimize workflow during peak service hours.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Student Manager
Appalachian State University Dining Hall
Boone, NC
08.2023 - 05.2025
- Supervised day-to-day operations within dining hall, ensuring efficient service and optimal staff performance.
- Trained and mentored new student employees on service protocols and safety procedures.
- Developed schedules for staff, balancing coverage needs with employee availability to maintain productivity.
- Managed multiple projects simultaneously while prioritizing tasks according to urgency and importance in achieving institutional goals.
- Conducted performance evaluations for student employees, providing constructive feedback and guidance aimed at facilitating professional growth.
- Promoted a culture of continuous improvement through regular feedback sessions with peers and staff members alike regarding areas that required enhancement or modification.
- Established an efficient system for handling student concerns, leading to timely resolutions and increased satisfaction among the student body.
Shift Leader
Togo's Sandwiches
San Jose, CA
07.2021 - 08.2024
- Supervised daily operations, ensuring compliance with company policies and food safety standards.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Monitored cash handling procedures, ensuring accuracy in transactions and financial reporting.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Bachelor of Science - Exercise Science
Appalachian State University
Boone, NC05-2025
EMT-Basic Certification - Emergency Medical Technician
Caldwell Community College And Technical Institute
Hudson, NC01-2025
Associate of Arts - Kinesiology
San Jose City College
San Jose, CA05-2023
Skills
- Basic life support
- Critical decision-making skills
- CPR and first aid
- Airway management
- Compassion and empathy
- Problem-solving
- Team collaboration
- Reliability
Certification
- Licensed EMT in North Carolina and California
- CPR and AED Certified
- NREMT Certification
- California Ambulance Driver License
Timeline
Team Member
Chipotle
07.2025 - Current
Student Manager
Appalachian State University Dining Hall
08.2023 - 05.2025
Shift Leader
Togo's Sandwiches
07.2021 - 08.2024
Bachelor of Science - Exercise Science
Appalachian State University
EMT-Basic Certification - Emergency Medical Technician
Caldwell Community College And Technical Institute
Associate of Arts - Kinesiology
San Jose City College