Gabriella James
Modesto,CA
Summary
Proactive and customer-focused, I have excelled at Starbucks, Canes, and McDonald's by enhancing customer satisfaction through exceptional service and maintaining cleanliness. I demonstrated teamwork, effective communication, and multitasking skills. I also trained new staff, showcasing leadership and a commitment to quality. I've shown to be proficient in cash handling and safe food practices, contributing to efficient and safe dining experiences.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
05.2025 - Current
- Prepared and served high-quality beverages in a fast-paced environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained the cleanliness and organization of workstations and equipment.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Operated point-of-sale systems efficiently, processing transactions accurately.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Crew Member
Canes Chicken Fingers
04.2024 - 01.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
Crew Member
McDonald's
06.2022 - 08.2023
- Operated cash register to ring up final bill and process various forms of payment.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Became familiar with products to answer questions and make suggestions.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Worked front counter, drive-thru and other areas.
- Brewed coffee and tea and changed out drink station syrups.
- Replenished serving stations with fresh food and cleaned up spills.
- Completed milkshakes and ice cream desserts for customers.
Education
High School Diploma -
Joseph A Gregori High School
Modesto, CA05.2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Cash register operation
- POS systems
- Safe food handling practices
- Up-selling
- Calm demeanor
- Hospitality and accommodation
Timeline
Barista
Starbucks
05.2025 - Current
Crew Member
Canes Chicken Fingers
04.2024 - 01.2025
Crew Member
McDonald's
06.2022 - 08.2023
High School Diploma -
Joseph A Gregori High School