Gabriella Ferch
West Sacramento
Summary
Dynamic and dedicated professional with experience at Sharp Mesa Vista Hospital, excelling in emotional support and patient safety. Proven ability to enhance client relations and coordinate activities effectively. Strong time management and attention to detail skills, ensuring seamless operations in high-pressure environments. Committed to delivering exceptional service and fostering teamwork.
Overview
5
5
years of professional experience
Work History
Psychiatric Unit Volunteer
Sharp Mesa Vista Hospital
San Diego
11.2024 - 08.2025
- Supported recreational therapists in facilitating patient activities and providing emotional support in psychiatric unit.
- Maintained secure access to locked units, ensuring patient safety at all times.
- Monitored inventory levels and reported shortages to streamline supply management.
- Collaborated with staff to coordinate individual activities tailored for patients.
Server, Expo/Food Runner, Host, Barista
Shorehouse Kitchen
La Jolla
10.2022 - 08.2025
- Delivered exceptional customer service in high-volume breakfast setting.
- Took orders and communicated effectively with kitchen staff.
- Served food and beverages promptly to enhance guest experience.
- Provided menu recommendations tailored to customer preferences.
- Resolved customer inquiries and issues with professionalism.
- Worked shifts ranging from 7 to 9 hours, maintaining flexibility for peak times.
- Served coffee and alcohol, performing light bartending duties.
- Balanced full-time school enrollment with demanding work schedule.
Food Runner, Server, Lead Barista
Caffe Calabria
San Diego
08.2023 - 01.2024
- Delivered food promptly to customers at tables and counters.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new staff members on restaurant operations and procedures.
Team Leader, Cashier, Tacobar
Del Taco
Riverside
06.2020 - 08.2023
- Executed food preparation and restocked products according to menu specifications.
- Managed multiple tasks efficiently during peak hours to enhance service speed.
- Prepared menu items, maintained cleanliness, and restocked supplies as required.
- Operated cash register and assisted customers to ensure positive dining experiences.
- Closed restaurant daily, ensuring all tasks completed for next day operations.
- Developed teamwork and time management skills in fast-paced work environment during school year.
Education
Bachelor of Arts - Psychology
San Diego State University
San Diego, CA05-2025
Skills
- Emotional support
- Patient safety
- Team collaboration
- Time management
- Attention to detail
- Client relations strength
- Customer service
- Activity coordination
Timeline
Psychiatric Unit Volunteer
Sharp Mesa Vista Hospital
11.2024 - 08.2025
Food Runner, Server, Lead Barista
Caffe Calabria
08.2023 - 01.2024
Server, Expo/Food Runner, Host, Barista
Shorehouse Kitchen
10.2022 - 08.2025
Team Leader, Cashier, Tacobar
Del Taco
06.2020 - 08.2023
Bachelor of Arts - Psychology
San Diego State University