Gabriella De Soto
Chula Vista
Summary
Outgoing and customer focused candidate with a strong ability to create a welcoming atmosphere for guests. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Phlebotomy Technician
Scripps Memorial Hospital
08.2024 - Current
- Perform over 30 venipunctures daily across inpatient units
- Collected blood specimens via venipuncture, fingerstick, and heel sticks for patients of all ages, including neonatal infants and elderly
- Proper specimen labeling for Laboratory tests following CLIA, OSHA, and HIPAA standards
- Central and Microbiology processing; centrifugation, aliquoting, and proper storage based on test requirements
- Manage to resolve patient identification and test order discrepancies with nursing and Laboratory staff to ensure safe collection process
- Respond promptly to CODE BLUE, TRAUMAS and RRT pages with urgent blood draws
- Follow hospital protocols for PPE and biohazard handling
Hostess
Miguels Cocina
05.2024 - 08.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using OpenTable system.
- Communicated effectively with kitchen and service staff to optimize guest experience.
- Monitored dining area to maintain cleanliness and organization throughout service periods.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Completed daily side work and opening and closing duties without fail.
Medical Assistant
Grossmont Surgical
09.2022 - 04.2024
- Back-office patient care, new patient intake, medical charting, rooming patients, maintain examination areas
- Updated health maintenance, medication changes, prescription refills and allergy information
- Wound care protocols include pilonidal cyst, ostomy and breast Cancer patients
- Prepare surgical trays, assisting surgeon during in-office procedures
Guest Services Staff Member
Jump Around Now
06.2021 - 07.2022
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Assisted in maintaining a clean and safe environment for guests and staff.
- Collaborated with team members to ensure smooth operations during peak hours.
- monitor indoor park
- payment transactions
- product restocking
Education
Graduate Certificate - Phlebotomy
Pima Medical Institute
San Marcos, CA04-2024
Graduate Certificate - Medical Assistant
Concorde Career College
San Diego, CA08-2022
High School Diploma -
Bonita Vista High
Bonita, CA06-2021
Skills
- customer service and hospitality
- professional communication
- organization and attention to detail
- positive attitude and friendliness
- Workload management
- Blood collection techniques
- Venipuncture
- Patient preparation
- Specimen labeling procedures
- BLS
Timeline
Phlebotomy Technician
Scripps Memorial Hospital
08.2024 - Current
Hostess
Miguels Cocina
05.2024 - 08.2024
Medical Assistant
Grossmont Surgical
09.2022 - 04.2024
Guest Services Staff Member
Jump Around Now
06.2021 - 07.2022
Graduate Certificate - Phlebotomy
Pima Medical Institute
Graduate Certificate - Medical Assistant
Concorde Career College
High School Diploma -
Bonita Vista High