Summary
Overview
Work History
Skills
Languages
Volunteer Experience
Timeline
Generic

Gabriella Andjelic

Winnipeg,MB

Summary

Hardworking professional with experience in office operations, accounts receivable, administrative support, and customer service and relations. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.

Overview

14
14
years of professional experience

Work History

Credit Manager /AR Specialist

Andjelic Land Inc
01.2014 - 03.2024
  • Obtained and reviewed credit reports, credit references, and financial statements to investigate and evaluate potential tenants for creditworthiness and potential risk factors.
  • Developed strong relationships with clients through professional communication and timely resolution of credit issues and always remained first point of contact for tenants for any payment collection.
  • Consistently achieved outstanding rent collection rates through proactive communication resulting in minimal delinquency. Followed up on lease collections with tenants that were late to arrange payment plans, sent out Notice of Defaults and Final Notices.
  • Acquired and successfully applied additional skills to cover colleagues' role during maternity leave demonstrating adaptability, quick learning and ability to effectively manage increased responsibilities.
  • Demonstrated meticulous attention to detail to always ensure that 400+ invoices (fall and spring), leases, and credit assessments were always reliable and correct.
  • Provided comprehensive support to the leasing team and controller, assisting with all tasks as required.
  • Office administration duties included ordering business cards for the team, choosing and ordering tenant incentives and gifts, sending Holiday cards on behalf of the company, reconciling and entering corporate credit card statements and processing employee expenses, seeking and securing the best hotel rates for our travel team, organizing the company Holiday parties and trade shows and managed and responded to all incoming calls via the 1-800 line. Also handled all SaskPower dismantling procedures and inquiries on behalf of the company.

Voting Officer

Elections Manitoba
10.2018 - 10.2023
  • Resolved voter concerns promptly, demonstrating exceptional customer service skills and maintaining a positive public image for our electoral system.
  • Managed polling site logistics efficiently, ensuring timely setup, operation, and breakdown of equipment each Election Day.
  • Ensured accurate vote counting through meticulous attention to detail and thorough review of ballots.
  • Addressed questions from voters regarding their eligibility, ballot choices, and other inquiries promptly
  • Performed data entry tasks to update voter registration records accurately and efficiently
  • I have worked this position at Elections Manitoba and Canada as elections come up over the past 5 years

Residential Cleaner

Self-employeed
03.2010 - 01.2014
  • Maintained a high standard of quality control by consistently meeting clients'' expectations for cleanliness and professionalism.
  • Upheld a professional image while working in clients'' homes, maintaining trustworthiness and discretion at all times.
  • Developed strong relationships with clients through consistent reliability, punctuality, and excellent service delivery.
  • Offered flexible scheduling options to accommodate client availability, demonstrating adaptability and commitment to customer satisfaction.

Skills

  • Cultivated positive customer relationships
  • Microsoft Office Proficiency, Dynamics 365 Business Central, Salesforce, Sharepoint
  • Excellent organization and time management skills to handle multiple tasks at once
  • Dependable, responsible and punctual
  • Excellent written and verbal skills in English
  • Friendly, positive attitude
  • Aging reports analysis, credit and collections
  • Research and due diligence

Languages

English
Native or Bilingual
Croatian
Limited Working

Volunteer Experience

Volunteer on Fundraising Committee for U17G Nationals Trip

August 2022 - October 2022 Winnipeg South End United, Winnipeg, MB   

  • Organized and assisted with events, activities and programs to drive fundraising initiatives for the U17G team to travel to Nationals in Surrey, BC •
  • Worked collaboratively with other volunteers on various projects. Organized and executed BBQ 2-day fundraiser for the team at WSEU Soccer Challenge. We made $2,445 at this event. In total we raised over $30k.


Team Manager

January 2019- September 2022/ Winnipeg South End United Soccer Club, Winnipeg, MB

Soccer Club, Winnipeg, MB 

  • Planned team meetings, team-building activities and get-together's
  • Manged Team Snap invites, schedule and updates on game time changes or cancellations
  • Organized tournaments in Winnipeg, Thunderbay, Saskatchewan and Minneapolis
  • Acted as liaison for communication between parents and coaches
  • Volunteered at all fundraisers
  • Supported the coaches, players and the club



Youth Soccer Convenor 

February 2012 - June 2016 Lindenwoods Community, Winnipeg, MB -

  • Collected 400+ registrations each spring soccer season and made team rosters based on age and sex/ send confirmation to each family
  • Attended south end convenor meetings to accept or transfer players from other clubs
  • Recruited coaches and assistant coaches for each team and ensured Police Check, Child Abuse Check and Respect in Sport Course completed in a timely manner

Timeline

Voting Officer

Elections Manitoba
10.2018 - 10.2023

Credit Manager /AR Specialist

Andjelic Land Inc
01.2014 - 03.2024

Residential Cleaner

Self-employeed
03.2010 - 01.2014
Gabriella Andjelic