Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.
Overview
7
7
years of professional experience
Work History
Housekeeping Aide
Perley Rideau and Veterans Health Centre
Ottawa, ON
03.2022 - Current
Perform cleaning duties, including dusting, vacuuming, mopping, and polishing surfaces
Clean and sanitize bathrooms, kitchens, and common areas
Empty trash containers and ensure proper disposal of waste
Stock and maintain cleaning supplies
Assist in organizing and decluttering spaces
Address specific client/resident requests and preferences
Collaborated with team members to meet productivity and quality standards
Ability to work independently or as part of a team
Knowledge of cleaning techniques and products (WHMIS)
Physical stamina and the ability to lift and move heavy objects
Understanding of safety and hygiene standards.
PSW Student
Algonquin College
03.2023 - 08.2023
Assisting with bathing, dressing, showering, and personal hygiene
Sustaining toileting and incontinence care
Assisting with feeding and meal planning
Recording vital signs (blood pressure and temperature)
Monitoring, observing and reporting changes in health conditions
Providing fellowship, companionship and conversation
Offering emotional reassurance and empathy
Assisting with mental and emotional well-being
Assisting with transfers (bed to a wheelchair, etc.)
Executing mobility exercises and walking support
Ensuring safety during motions
Light housekeeping duties (cleaning, laundry)
Meal preparation and ensuring dietary requirements are met
Effective demonstration of patience, compassion and empathy when dealing with challenges
Effective communication with clients and healthcare teams
Adaptability to different client needs.
Health Care Aide/Meal Helper
04.2020 - 03.2022
Assisting with and distributing meals, drinks and snacks to residents at scheduled times while ensuring dietary needs are being followed/fulfilled on a daily basis
Deliver individualized care rooted in ethical foundations, attuned to a range of personal and familial values, belief systems, cultural traditions, and unique requirements, while adhering to the care plan
Ensure the safety and comfort of clients, families, oneself, and others by applying up-to-date infection prevention and control protocols, emergency and first aid processes, and optimal practices
Offer client-centred care to those with mental health issues, cognitive impairments, and challenging behaviours, utilizing supportive methods and evidence-based practices for fostering positive and safe behaviour
Operating in compliance with regulations, industry norms, job specifications provided by the employer, organizational policies, established procedures, and guiding principles
Provide aid and support in accordance with Ministry Guidelines, encompassing tasks such as transferring, bathing, feeding, serving, portering, changing, and toileting residents
Consistent, effective communication and teamwork with PSWs, RPNs and RNs, Dietitians, staff, etc
Daily documenting and charting vitals and resident information to POC/Pointclickcare.
Retail, Sales Associate
Famous Footwear
Ottawa, ON
08.2016 - 03.2020
Greet customers, answer phone calls and assist with specific enquiries
Describe merchandise to customers while providing knowledge of shoes, quality, brands, accessories, etc
Recommend, inform, select, locate or obtain merchandise based on customer needs
Compute sales prices, and receive, and process cash, debit or credit card payments
Consistent use of learning software
Routinely attend meetings
Maintain daily sales records and send daily/weekly reports to managers
Inform customers about current deals, promotions, sales or available discounts
Inform and persuade customers to register for in-store membership granting them points, rewards, promotions and discounts
Routinely clean, sweep, wipe and mop store, empty garbage bins, dust and fix displays
Discuss marketing and display strategies to create visual appeal to customers
Organize inventory on the sales floor upon delivery
Process, prepare, assemble, and ship online and in-store pickup orders
Count cash deposits, and assist in store closing routine
Establish healthy and friendly relationships with staff and customers.
Education
Bachelor of Arts - Psychology
Carleton University
Ottawa
01-2026
Certificate - Personal Support Worker
Algonquin College
Ottawa, ON
08.2023
High School Diploma -
Earl of March Secondary School
Ottawa, ON
06.2018
Skills
CPR/AED Level C
Observant
Organization
Negotiator
Critical thinking
Reliable
Personable
Active listening
G-class License
Computer Literate (80WPM)
Problem-Solving
Time Management
Timeline
PSW Student
Algonquin College
03.2023 - 08.2023
Housekeeping Aide
Perley Rideau and Veterans Health Centre
03.2022 - Current
Health Care Aide/Meal Helper
04.2020 - 03.2022
Retail, Sales Associate
Famous Footwear
08.2016 - 03.2020
Bachelor of Arts - Psychology
Carleton University
Certificate - Personal Support Worker
Algonquin College
High School Diploma -
Earl of March Secondary School
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