Gabriele Cristina Raffoul
Ottawa,ON
Summary
Successful Customer care with 15years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Ottawa Woman Shows
09.2016
- Provided manicure, pedicure and nail polish application services to clients present at the fair show.
School Bus Driver
First Student Canada
02.2020 - 06.2022
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Communicated information to parents to promote good communication and transparency.
- Transported passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Medical Esthetician
Mahogany Medical Esthetics Clinic
06.2021 - 05.2022
- Provide consultation and service for Microdermabrasion
- Provide consultation and service for Chemical Peel
- Recommended retail products for at-home use.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Welcomed clients arriving for appointments.
- Discussed procedures and treatment options with clients.
Medical Esthetician
Accent Image and Laser
10.2018 - 01.2020
- Provided consultations and serviced for Laser Hair removal in different body areas
- Provided consultations and serviced for Pixel Clear Lift
- Developed and serviced Skills to work with NIR (Near Infra Red)
- Provided skin care Treatments with Alumier MD products
- Recommended the best treatments based on skin condition for chemical peel treatments
- Worked with Venus Freeze machinery for body and face treatments
- Specialized in HydraFacial machinery and treatments.
Esthetician
The upkeep shoppe
04.2017 - 09.2018
- Sterilized equipment for patient treatments.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Recommended the best treatments based on skin condition for chemical peel treatments.
- Performed facials, chemical peels and waxing procedures.
House Cleaner
Green Apple Home Clean Service
01.2005 - 03.2016
Cleaner
Service Star Cleaning
05.2009 - 02.2011
Sales Person and Client Support , Customer Care
N.A Rocha
11.2004 - 07.2009
- Sold products and services using solid arguments to prospective customers
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided assistance and directions for customers
- Organized shelfs for clients to have better access to their products and prices
- Responsible to organize inventory in a monthly basis
- Worked cooperatively as teamwork.
- Assisted call-in customers with questions and orders.
- Created customer profiles by answering questions and providing tailored experiences based on interests and agendas.
Education
Medical Esthetician Technician Diploma -
Westend Academy
High School Diploma -
E.E Prof Virgilio Antunes
Sao Paulo,Brazil12.2003
Skills
- Advanced Facials
- Client Scheduling
- Patient Treatment Planning
- Customer Experience
- Spa Retail Sales
- Call Transfers
- Spa Treatment Services Expertise
- Patient Education
- Multitasking Abilities
- Good Telephone Etiquette
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You are never too old to be what you might have been.
George Eliot
Timeline
Medical Esthetician
Mahogany Medical Esthetics Clinic
06.2021 - 05.2022
School Bus Driver
First Student Canada
02.2020 - 06.2022
Medical Esthetician
Accent Image and Laser
10.2018 - 01.2020
Esthetician
The upkeep shoppe
04.2017 - 09.2018
Ottawa Woman Shows
09.2016
Cleaner
Service Star Cleaning
05.2009 - 02.2011
House Cleaner
Green Apple Home Clean Service
01.2005 - 03.2016
Sales Person and Client Support , Customer Care
N.A Rocha
11.2004 - 07.2009
Medical Esthetician Technician Diploma -
Westend Academy
High School Diploma -
E.E Prof Virgilio Antunes
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