GABRIELA VASQUEZ OROZCO

Strategic partner with government and private customers.

Oversight in deployed services, like food and beverages.

Responsible for sensitive items such as property, documents,

and electronics.

Delivering goods (care products, luggage, blankets, food) and services to a diverse set of individuals with a diverse range of backgrounds.

• Provided support services, such as opening doors for CBP and detainees.
• Assisted with customer requests and answered questions to improve satisfaction.

• Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
• Checked expiration dates on food products before placing them on shelves.
• Took special orders in person and over telephone, generating additional revenue every month.
• Provided excellent customer service by answering questions and addressing concerns.
• Checked expiration dates on products regularly and removed outdated items from shelves.
• Greeted customers in a friendly and professional manner.
• Assisted customers with price checks, lifting heavy items and addressing other inquiries.
• Followed proper food safety procedures when stocking refrigerated items.
• Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
• Assisted with price checks, go-backs, and replenishing supplies.
• Answered questions about current, seasonal and special sales.
• Escorted customers to desired merchandise location.
• Organized backroom areas for efficient storage of merchandise.
• Worked with cross-functional teams to achieve goals.
• Restocked shelves after each purchase was completed to keep inventory levels accurate.
• Provided excellent customer service by being friendly and courteous at all times.
• Worked as part of a team to meet daily goals for stocking shelves, cleaning.
• Maintained a neat and orderly work area at all times.
• Stocked shelves with merchandise, rotated products, and removed expired items.
• Promptly responded to customer requests or complaints in an appropriate manner.

• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Worked effectively in team environments to make the workplace more productive.
• Managed inventory and supplies to ensure materials were available when needed.
• Assisted with customer requests and answered questions to improve satisfaction.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Operated equipment and machinery according to safety guidelines.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Empty wastebaskets and trash containers.
• Move furniture, equipment, boxes or other items as requested by supervisors or clients.
• Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
• Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
• Maintained inventory of cleaning supplies and documented items requiring reorder.
• Sanitized and cleaned sinks, mirrors, toilets and showers.
• Checked inventory for required supplies and made lists for needed cleaning products.
• Monitored cleanliness of lobby, swimming pool and other common areas.
• Ensured all equipment was properly maintained and serviced according to manufacturer specifications.