Gabriela Vasquez
Murrieta
Summary
Dedicated healthcare professional with extensive experience in case management and coordinated care. Proven ability to educate patients on treatment options while ensuring compliance with healthcare regulations, ultimately enhancing patient satisfaction and outcomes.
Overview
20
20
years of professional experience
Work History
Care Coordinator, MA
UnitedHealth Care, UnitedHealth Group
Remote - 6 Month Contract
12.2025 - 06.2026
- Coordinated patient care plans with healthcare providers and families.
- Assisted patients in navigating healthcare services and resources.
- Scheduled appointments and managed follow-up communications for patients.
- Maintained patient records in electronic health systems for accuracy.
- Educated patients on treatment options and care instructions effectively.
- Collaborated with multidisciplinary teams to ensure comprehensive care delivery.
- Monitored patient progress and updated care plans as necessary.
- Provided emotional support to patients and families during healthcare transitions.
- Educated clients on available resources and services within their communities.
- Responded promptly to inquiries from patients regarding their care plans.
- Administered case management services to facilitate quality care delivery.
- Scheduled appointments for clients with appropriate medical specialists.
- Actively participated in staff meetings discussing best practices in patient care coordination.
- Delivered crisis intervention services during critical situations.
- Facilitated ongoing assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care.
- Conducted initial assessments and evaluations of patient's needs.
- Provided emotional support to patients dealing with difficult health issues.
- Developed individualized service plans based on assessment findings.
- Supported clients during hospital admissions and discharges.
- Facilitated referrals to community resources such as housing, transportation, employment opportunities.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
Lead Medical Assistant Care Coordinator
Elite Nurses
Remote
09.2021 - 10.2025
- Managed electronic health records, maintaining confidentiality and accuracy.
- Communicated effectively with patients regarding treatment plans and follow-ups.
- Facilitated patient education on health maintenance and preventive care practices.
- Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
- Scheduled patient appointments and managed physician calendars efficiently.
- Collaborated with healthcare team to provide patient-centered care and support.
- Educated patients on treatment plans and medication instructions clearly.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Medical Assistant III /HEDIS Review Nurse
UCLA Health
Los Angeles
11.2006 - 07.2021
- Assisted healthcare providers with patient examinations and procedures.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments under physician supervision.
- Educated patients on treatment plans and medication usage effectively.
- Managed patient scheduling and coordinated appointments efficiently.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Collected and documented patient medical histories accurately.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Ensured compliance with health regulations and safety protocols diligently.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests and processed specimens promptly.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Maintained medical supplies inventory and ensured proper storage.
Education
Medical Assistant Certification -
KAPLAN College
Vista, CA06-2014
High School Diploma -
Hollywood High School
Los Angeles, CA06-2003
Skills
- coordinated care
- case management
- patient education
- crisis intervention
- patient advocacy
- healthcare compliance
- electronic health records
- medical terminology
- data entry
- strategic planning
- attention to detail
- time management
- collaborative teamwork
- effectiveness in communication
- emotional support provision
Languages
Spanish
Native/ Bilingual
Timeline
Care Coordinator, MA
UnitedHealth Care, UnitedHealth Group
12.2025 - 06.2026
Lead Medical Assistant Care Coordinator
Elite Nurses
09.2021 - 10.2025
Medical Assistant III /HEDIS Review Nurse
UCLA Health
11.2006 - 07.2021
Medical Assistant Certification -
KAPLAN College
High School Diploma -
Hollywood High School