Gabriela Vallecillo
Program Coordinator
Toronto,ON
Summary
Program Director with 7+ years of experience managing children, youth, and family programs in large communities. Skilled in volunteer coordination, curriculum planning, event logistics, and international communications. Strong administrative and customer service abilities.
Overview
13
13
years of professional experience
1
1
Certification
2
2
Languages
Work History
Customer Service & International Communications
Especialidades 625
09.2023 - Current
- Provided client support through WhatsApp and institutional email, responding to inquiries, registrations, and follow-up requests in a timely manner.
- Coordinated internal communications with national directors across multiple countries to ensure accurate and consistent information regarding special events, trainings, and program schedules.
- Assisted with administrative tasks and documentation to support operational needs and improve communication systems.
Next-Generation Programs Director
CCI San Pedro Sula
09.2018 - 12.2025
- Led the strategic development and execution of programs for children, pre-teens, teens, and young adults within a community of 500+ members.
- Supervised multiple volunteer teams across age-specific departments, including recruitment, onboarding, training, scheduling, and performance follow-up.
- Designed and implemented annual curriculum plans aligned with developmental stages and organizational goals, improving engagement and program consistency.
- Coordinated large-scale community events, workshops, camps, and mentorship initiatives, serving 200+ participants and families.
- Managed program budgets, resources, and logistics to ensure efficient allocation and sustainable growth.
- Strengthened communication systems between staff, volunteers, parents, and leadership, improving coordination and program visibility.
- Introduced process improvements for volunteer management, reporting, and documentation, increasing operational efficiency.
Financial Services & Fiscal Area Assistant
Cerveceria Hondureña
11.2015 - 08.2018
- Managed payment tracking and validation for the company and subsidiaries.
- Assisted in monthly purchase declaration processes and compliance reporting.
- Internally collaborated with finance and engineering teams to improve operational processes.
Administrative & Project Assistant
Fundación Puertas Abiertas
03.2013 - 10.2015
- Supported project budgeting, tracking donations, and maintaining financial documentation.
- Oversaw purchasing, inventory management, and vendor coordination for program needs.
- Assisted in planning and facilitating educational activities and communication strategies.
- Provided front-line support to community members and partners, strengthening engagement.
Education
Bachelor of Science - Economics
Universidad Nacional Autónoma De Honduras
Honduras09-2016
Skills
Friendly, positive attitude
Teamwork and collaboration
Multitasking
Customer service
Team management
Oral and written communications skills
Flexible and adaptable
Certification
Generational Leadership Diploma, Instituto Especialidades E625 - In Progress (90% Completed)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Spanish
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Customer Service & International Communications
Especialidades 625
09.2023 - Current
Next-Generation Programs Director
CCI San Pedro Sula
09.2018 - 12.2025
Financial Services & Fiscal Area Assistant
Cerveceria Hondureña
11.2015 - 08.2018
Administrative & Project Assistant
Fundación Puertas Abiertas
03.2013 - 10.2015
Bachelor of Science - Economics
Universidad Nacional Autónoma De Honduras