Gabriela Torres
Chula Vista
Summary
Donor- oriented Phlebotomist offering several years of experience in laboratory and clinical settings. Technically proficient in key phlebotomy techniques, universal precautions, and sterilization protocols. Team-oriented and skilled in training new hires on policies and procedures.
Overview
11
11
years of professional experience
Work History
Phlebotomist
Grifols Biomat USA
Chula Vista
05.2022 - Current
- Collected blood samples from donors in a safe and efficient manner.
- Maintained accurate records of donor information and sample processing.
- Ensured compliance with safety protocols and infection control standards.
- Assisted in training new staff on phlebotomy techniques and procedures.
- Communicated effectively with donors to ensure a comfortable experience.
- Maintained a clean, safe, and organized work environment.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Responded quickly and effectively to emergency situations.
- Documented patient information into electronic medical records system.
- Processed samples accurately and efficiently.
Barista
Intercontinental Starbucks
San Diego
12.2019 - 05.2022
- Prepared and served high-quality beverages to customers daily.
- Maintained cleanliness and organization of the workspace and equipment.
- Trained new baristas on beverage preparation techniques and customer service.
- Collaborated with team members to ensure smooth store operations.
- Handled cash register transactions accurately and efficiently.
Shift Supervisor
Starbucks
San Diego
04.2015 - 10.2019
- I made sure baristas keep the store clean and setup for the morning shift the next day.
- Supervised daily operations and ensured compliance with company policies.
- Trained new partners on customer service and beverage preparation techniques.
- Managed inventory levels and restocked supplies as needed throughout shifts.
- Addressed customer concerns and resolved issues to enhance satisfaction.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assigned tasks to team members based on their strengths and skill sets.
Education
High School Diploma -
Mater Dei Catholic High School
Chula Vista, CASkills
- Collection techniques
- Sample processing
- Customer service
- Team collaboration
- Time management
- Training new staff
- Effective communication
- Critical thinking
- Attention to detail
- Problem solving
Accomplishments
- Designated Trainer of the Year 2023
- Consistently maintained high donor satisfaction ratings.
Timeline
Phlebotomist
Grifols Biomat USA
05.2022 - Current
Barista
Intercontinental Starbucks
12.2019 - 05.2022
Shift Supervisor
Starbucks
04.2015 - 10.2019
High School Diploma -
Mater Dei Catholic High School