Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Gabriela Tompkins

San Diego

Summary

Detail-oriented Front Office Administrator with strong organizational skills. Experienced in managing client records and appointment scheduling, ensuring compliance with HIPAA regulations while delivering exceptional customer service.

Overview

3
3
years of professional experience

Work History

Front Office Administrator

Tea&Therapy
San Diego
01.2025 - 07.2025
  • Managed appointment scheduling for clients seeking wellness services.
  • Maintained organized client records and ensured confidentiality.
  • Assisted in answering phone calls and responding to inquiries promptly.
  • Handled payment processing and managed billing inquiries effectively.
  • Inputted data into database system accurately and timely.
  • Scheduled appointments, meetings and travel arrangements for staff members as required.

Medical Biller and Coder

Gateway Comprehensive Medical Group
Chula Vista
10.2022 - 12.2024
  • Processed medical claims using electronic billing software and databases.
  • Reviewed patient records for coding accuracy and completeness.
  • Communicated with healthcare providers to clarify billing discrepancies.
  • Maintained updated knowledge of coding guidelines and regulations.
  • Ensured compliance with HIPAA regulations during data handling.
  • Assisted in preparing documentation for insurance appeals and audits.
  • Collaborated with team members to ensure timely claim submissions.
  • Managed patient inquiries regarding billing statements and payments.
  • Filed and submitted insurance claims.
  • Verified accuracy of patient information and insurance data in billing system.

Data Entry Clerk

UNI healthcare
San Diego
07.2022 - 06.2023
  • Entered data into company databases accurately and efficiently.
  • Maintained organized files for easy retrieval and reference.
  • Conducted regular audits to identify discrepancies in data entries.
  • Collaborated with team members to improve data entry workflows.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Created spreadsheets to track data entries.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.

Education

Certification - Medical Billing And Coding Specialist

Kaplan College
Chula Vista
09-2014

Skills

  • Appointment management
  • Client record maintenance
  • Billing inquiries resolution
  • Data entry accuracy
  • Insurance claims processing
  • Customer relationship management
  • HIPAA compliance
  • Electronic billing software
  • Effective communication
  • Problem solving
  • Attention to detail
  • Time management

Languages

Spanish
Full Professional

References

References available upon request.

Timeline

Front Office Administrator

Tea&Therapy
01.2025 - 07.2025

Medical Biller and Coder

Gateway Comprehensive Medical Group
10.2022 - 12.2024

Data Entry Clerk

UNI healthcare
07.2022 - 06.2023

Certification - Medical Billing And Coding Specialist

Kaplan College
Gabriela Tompkins