Detail-oriented Front Office Administrator with strong organizational skills. Experienced in managing client records and appointment scheduling, ensuring compliance with HIPAA regulations while delivering exceptional customer service.
Overview
3
3
years of professional experience
Work History
Front Office Administrator
Tea&Therapy
San Diego
01.2025 - 07.2025
Managed appointment scheduling for clients seeking wellness services.
Maintained organized client records and ensured confidentiality.
Assisted in answering phone calls and responding to inquiries promptly.
Handled payment processing and managed billing inquiries effectively.
Inputted data into database system accurately and timely.
Scheduled appointments, meetings and travel arrangements for staff members as required.
Medical Biller and Coder
Gateway Comprehensive Medical Group
Chula Vista
10.2022 - 12.2024
Processed medical claims using electronic billing software and databases.
Reviewed patient records for coding accuracy and completeness.
Communicated with healthcare providers to clarify billing discrepancies.
Maintained updated knowledge of coding guidelines and regulations.
Ensured compliance with HIPAA regulations during data handling.
Assisted in preparing documentation for insurance appeals and audits.
Collaborated with team members to ensure timely claim submissions.
Managed patient inquiries regarding billing statements and payments.
Filed and submitted insurance claims.
Verified accuracy of patient information and insurance data in billing system.
Data Entry Clerk
UNI healthcare
San Diego
07.2022 - 06.2023
Entered data into company databases accurately and efficiently.
Maintained organized files for easy retrieval and reference.
Conducted regular audits to identify discrepancies in data entries.
Collaborated with team members to improve data entry workflows.
Performed data entry from paper documents, emails, and other sources into computer systems.
Created spreadsheets to track data entries.
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Education
Certification - Medical Billing And Coding Specialist
Kaplan College
Chula Vista
09-2014
Skills
Appointment management
Client record maintenance
Billing inquiries resolution
Data entry accuracy
Insurance claims processing
Customer relationship management
HIPAA compliance
Electronic billing software
Effective communication
Problem solving
Attention to detail
Time management
Languages
Spanish
Full Professional
References
References available upon request.
Timeline
Front Office Administrator
Tea&Therapy
01.2025 - 07.2025
Medical Biller and Coder
Gateway Comprehensive Medical Group
10.2022 - 12.2024
Data Entry Clerk
UNI healthcare
07.2022 - 06.2023
Certification - Medical Billing And Coding Specialist
Deputy General Manager at Burjan Tea Estates Ltd. & The New Sylhet Tea Estates (Phooltullah Tea Estate) Ltd.Deputy General Manager at Burjan Tea Estates Ltd. & The New Sylhet Tea Estates (Phooltullah Tea Estate) Ltd.