Gabriela Ramirez
Los Angeles
Summary
Key Carrier with proven experience in retail management and team leadership. Proven track record of store security, cash handling, and effective customer service. Known for improving operational efficiency and creating strong rapport with staff members. Demonstrated commitment to high merchandising standards, inventory control and loss prevention strategies.
Overview
23
23
years of professional experience
Work History
Key Carrier
Marshall’s
Los Angeles
06.2019 - 01.2026
- Supervised sales floor operations to maintain high standards of customer
- Assisted in inventory management and restocking processes to ensure product availability.
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
- Monitored cash handling procedures to ensure accuracy and compliance with company policies.
- Stocked shelves with merchandise and kept store clean and organized.
- Followed opening and closing procedures as outlined by the manager.
- Balanced end-of-day deposits using bank deposit slips in accordance with company procedures.
- Identified theft attempts or suspicious behavior in accordance with company policies.
- Provided excellent customer service to ensure customer satisfaction.
Concessions Worker
HollyWood Bowl
Los Angeles
09.2022 - 09.2023
- Prepared and served food and beverages to guests efficiently.
- Maintained cleanliness and organization of concession areas throughout events.
- Operated cash registers, handling transactions accurately and securely.
- Restocked supplies and equipment to ensure readiness for service demands.
Cashier
Target
Los Angeles
03.2014 - 01.2015
- Handled cash, credit, and gift card transactions following company policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Deli Clerk
Pavillions
Los Angeles
03.2011 - 08.2014
- Maintained cleanliness and organization of deli display cases and work areas.
- Operated slicing machines and scales to ensure accurate portion sizes.
- Prepared and sliced deli meats and cheeses according to customer specifications.
- Handled cash transactions and processed payments at the point of sale.
- Followed food safety guidelines to ensure compliance with health regulations.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Greeted customers in a friendly and professional manner.
Cashier
Pollo Loco
Los Angeles
01.2003 - 10.2004
- Maintained cleanliness and organization of checkout areas and merchandise displays.
- Supported inventory management by restocking shelves and reporting discrepancies.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
Skills
- Sales management
- Inventory control
- Cash handling
- Customer service
- Team leadership
- Visual merchandising
- Store operations
- Front end operations
- Task delegation
Timeline
Concessions Worker
HollyWood Bowl
09.2022 - 09.2023
Key Carrier
Marshall’s
06.2019 - 01.2026
Cashier
Target
03.2014 - 01.2015
Deli Clerk
Pavillions
03.2011 - 08.2014
Cashier
Pollo Loco
01.2003 - 10.2004