Gabriela Ramirez
Santa Paula
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
19
19
years of professional experience
Work History
Office Manager
Primerica
03.2023 - Current
- Greet Customers
- Answer Phone Calls
- File
- Call in death claims
- Inventory of what is needed
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Defined clear targets and objectives and communicated to other team members.
- Launched quality assurance practices for each phase of development
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Front Office
Santa Paula General Dentistry
01.2017 - 01.2019
- Greet Customers
- Answer phone calls
- File Documents
- Call insurance companies for benefits
- Translate English to Spanish
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Delivered services to customer locations within specific timeframes.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
Travel Agent
Viajes Maryvel
01.2006 - 01.2009
- Greet Customers
- Made bank deposits
- Assisted people with their travel needs
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
- Updated and maintained customer databases to increase customer retention.
- Followed up with customers to increase customer service with travel plans.
Education
Diploma -
Renaissance High School
Santa Paula, CA06-2002
Oxnard College
Oxnard, CASkills
- Staff hiring
- Bookkeeping
- Vendor engagement
- Billing
- Customer relations
- Office management
- Technical support
- Banking operations
- Administrative oversight
- Document management
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Primerica
03.2023 - Current
Front Office
Santa Paula General Dentistry
01.2017 - 01.2019
Travel Agent
Viajes Maryvel
01.2006 - 01.2009
Diploma -
Renaissance High School
Oxnard College
Similar Profiles
Miranda MumphryMiranda Mumphry
Life Insurance Agent at PrimericaLife Insurance Agent at Primerica
Diana LopezDiana Lopez
Representative at PrimericaRepresentative at Primerica
Gabriela Solano-VenegasGabriela Solano-Venegas
Life Insurance Agent at PrimericaLife Insurance Agent at Primerica