GABRIELA RAMIREZ
Toronto
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
8
8
years of professional experience
Work History
Cashier
Nike
11.2021 - Current
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Upsold additional products and services to customers, increasing revenue.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Replenished inventory with a focus on addressing customer needs.
- Built and maintained relationships with peers and upper management to drive team success.
Sales Associate
Sportchek
10.2018 - 11.2021
- Answered customer questions about sizing, accessories, and merchandise care.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Met existing customers to review current services and expand sales opportunities.
- Key Holder
- Accepted, processed and fulfilled orders quickly and accurately.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate the risk of accidents.
- Selected products and items from shelves and pallets for customer orders.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Arranged items on pallets according to size and weight.
- Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
- Processed customer purchases and returns via cash and credit card.
- Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
Sales Associate
Old Navy- Gap inc
12.2015 - 12.2018
- Build relationships with customers.
- Maintaining knowledge of current promotions, and return policy.
- Replenished inventory by focusing on customers' needs.
- Help customers with question on our item.
- Operated cash register
- Help with signage when there are sales
Education
Business Degree - Business Administration
Humber Institute of Technology And Advanced Learning
Toronto, ON05.2024
High School Diploma -
St. Oscar Romero Catholic Secondary School
Toronto, ON06.2017
Skills
- Data Entry
- Teamwork and Collaboration
- Planning and Coordination
- Computer Proficiency and Microsoft Office
- Money Handling
- Hospitality
- Reliability
- Strong work ethic
- Sense of responsibility
- Willingness to keep learning
- Flexible schedule
- Customer service focus
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
Cashier
Nike
11.2021 - Current
Sales Associate
Sportchek
10.2018 - 11.2021
Sales Associate
Old Navy- Gap inc
12.2015 - 12.2018
Business Degree - Business Administration
Humber Institute of Technology And Advanced Learning
High School Diploma -
St. Oscar Romero Catholic Secondary School
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