GABRIELA ORTIZ
220 W 46Th St, Los Angeles
Summary
Dedicated professional with a strong work ethic and effective communication skills. Proven ability to learn quickly and adapt to new environments. Committed to contributing to team success and achieving organizational objectives.
Overview
5
5
years of professional experience
Work History
Store Manager & Website Management
Faith Uniforms
Los Angeles
05.2022 - 11.2024
- Implemented efficient systems for higher productivity and quality performance.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Ensured compliance with safety regulations and company policies.
- Conducted comprehensive research and data analysis to support strategic planning for the creation of Standard Operating Procedures.
Sales
James Perse
Brentwood
11.2021 - 04.2022
- Analyzed sales trends and developed plans to optimize sales performance.
- Developed strategies that focused on enhancing client satisfaction and experience.
- Provided training sessions to new and existing representatives on effective sales techniques.
Caregiving
Home Instead
Los Angeles
04.2021 - 11.2021
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Contributed to case reviews of client status and progress.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
Sales Associate & Website Management
Faith Uniforms
Los Angeles
01.2020 - 03.2021
- Established an online presence for the store's business.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Worked with fellow team members to achieve the company's goals.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Master of Science - Clinical Research Management (Regulatory Science)
Arizona State University
Phoenix, AZ12.2024
Bachelor of Science - Health Science
California State University Channel Islands
Camarillo, CA12.2019
High School Diploma -
Los Angeles Big Picture High School
Los Angeles, CA06.2014
Skills
- Patient care and quality assurance
- Medical terminology expertise
- Microsoft Office proficiency
- Effective communication skills
- Organizational abilities
- Bilingual proficiency
Timeline
Store Manager & Website Management
Faith Uniforms
05.2022 - 11.2024
Sales
James Perse
11.2021 - 04.2022
Caregiving
Home Instead
04.2021 - 11.2021
Sales Associate & Website Management
Faith Uniforms
01.2020 - 03.2021
Master of Science - Clinical Research Management (Regulatory Science)
Arizona State University
Bachelor of Science - Health Science
California State University Channel Islands
High School Diploma -
Los Angeles Big Picture High School
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