GABRIELA N. ESQUIBEL
Vista
Summary
Outgoing front desk coordinator with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
5
5
years of professional experience
Work History
Clinical Intake Coordinator
NuSpine Chiropractic
07.2023 - 12.2024
- Conducted thorough assessments of new patients to determine eligibility for services, ensuring appropriate allocation of resources.
- Balanced incoming load from high-volume telephonic reporting system with great time management and multitasking abilities.
- Assisted with insurance verifications to ensure proper coverage for necessary treatments and reduce financial stress on patients.
- Facilitated ongoing communication between clinical staff, patients, and families throughout the intake process, ensuring all parties remained informed and engaged in the care plan.
Supervisor
Starbucks
05.2022 - 10.2024
- Developing and maintaining expert knowledge of coffee and educating clients and colleagues about these coffees
- Consistently providing well-crafted, beautifully presented and tasty beverages
- Taking client orders and receiving payment for both front end and drive-through
- Following Health and Safety guidelines
- Oversee day-to-day store operations.
- Motivate and guide team members to meet performance and customer service goals.
- Assist with training new baristas and providing ongoing coaching to staff.
- Lead by example in delivering excellent customer service and adhering to Starbucks standards.
- Open or close the store following company policies and procedures.
- Monitor stock levels and assist with inventory management, including ordering supplies.
- Delegate tasks to team members to maintain an organized and efficient workflow.
- Handle daily cash handling procedures, including balancing tills and preparing bank deposits.
- Ensure compliance with company financial policies and procedures.
- Support promotional campaigns and upsell products when appropriate.
- Monitor sales goals and support the team in achieving them.
- Address scheduling conflicts, workflow bottlenecks, or operational issues.
- Act as the point of contact in the absence of the store manager.
Seasonal Lifeguard
The Wave Water Park
04.2022 - 09.2022
- Life Guard and Camp Counselor for ages 8 to 14
- Patrol pool and surrounding areas to identify anyone in need of immediate care
- Monitor behaviors for safety violations and take proper steps to prevent further violation
- Maintain strong proficiency in CPR, First Aid, and rescue techniques to provide optimal support for individuals in distress
Cashier
El Pollo Loco
11.2020 - 03.2022
- Responsible for front desk cashiering and drive thru transactions
- Handle POS (Point of Sale) Transactions - Handle cash and give back correct change
- Balance out at end of shift
Seasonal Product Assembler
Laser Machining Services
05.2020 - 11.2020
- Operated laser machine for the mass production of T-shirt face masks for Vista Transit Center
- Assisted with the production and assembly of toy rocket swag bags for local high school science departments
Education
Associate of Science - Business Administration
Mira Costa College
Oceanside, CA05-2024
High School Diploma -
Rancho Buena Vista High School
Oceanside, CA06-2022
Skills
- Patient confidentiality
- Clinical documentation
- Appointment scheduling
- Inventory management
- Teamwork and collaboration
- Customer service
- Time management
- Multitasking
Timeline
Clinical Intake Coordinator
NuSpine Chiropractic
07.2023 - 12.2024
Supervisor
Starbucks
05.2022 - 10.2024
Seasonal Lifeguard
The Wave Water Park
04.2022 - 09.2022
Cashier
El Pollo Loco
11.2020 - 03.2022
Seasonal Product Assembler
Laser Machining Services
05.2020 - 11.2020
Associate of Science - Business Administration
Mira Costa College
High School Diploma -
Rancho Buena Vista High School
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